As an APDP Claims Specialist, you will focus on managing and processing claims related to the Automotive Production and Development Programme (APDP). This role is critical in ensuring compliance with relevant regulations while providing outstanding service to stakeholders involved in the automotive industry.

This role is based in our Head Office in Linbro Park.

Education

• Grade 12 Certificate
• 1-year customs related qualification (SDS Customs clearing Part 1 and Part 2)

Knowledge and experience

• 5 years import/customs experience in the Clearing and Forwarding Industry
• Minimum 3–5 years’ experience in APDP claims preparation and/or PRCC applications.
• Strong knowledge of South African Customs regulations (SARS, ITAC, NRCS, DTIC frameworks).
• Experience in the automotive sector or working with exporters will be advantageous.
• Commercial, transport, carrier & depot and statutory body documents & stamps.
• Basic international trade principles.
• Applicable knowledge of Customs and Excise Act.
• Comprehensive reading and writing skills.
• Functional business objectives and strategies.
• Knowledge of INCO Terms Carrier & depot conditions of trade. Principles of Duty calculation.
• Strong knowledge of the Customs external policy on refunds and drawbacks.
• Knowledge of Customs external policy on provisional payments. Knowledge of tariffing.
• National currencies and international codes.
• Computer literacy(MS Office, Shipshape)
• Good communication skills. Good Interpersonal skills.
• Situation analysis and problem solving.
• Client orientation. Accuracy and Methodical.
• Handle pressure and attention to detail.

Advantageous attributes

• Customer service orientation - able to handle a demanding customer environment.
• Good problem solving and decision-making skills.
• Dynamic self-starter that works independently and has the ability to handle pressure.
• Ability to communicate within the team and contribute to the overall success of the team.
• Adaptability as this is a constantly changing environment.

Overall responsibilities include 

• APDP Claims Management
• Prepare, validate, and submit APDP claims to SARS within required timelines.
• Conduct internal audits to ensure claim accuracy and compliance with APDP guidelines.
• Maintain up-to-date knowledge of APDP legislation, amendments, and SARS procedures.
• Liaise with SARS, DTIC, and industry stakeholders on APDP-related matters.
• Compile regular reports and reconciliations on claims status and potential risks.
• PRCC Applications
• Assess eligibility for PRCC certificates for exporters.
• Prepare, compile, and submit PRCC applications.
• Provide post-approval support and guidance to exporters.
• Monitor validity, usage, and balances of PRCC certificates.
• Compliance & Advisory Support
• Provide advisory services on APDP and PRCC requirements to clients (OEMs, exporters, and suppliers).
• Identify risks, gaps, or opportunities in client processes related to APDP/PRCC.
• Ensure accurate recordkeeping for audit purposes.
• Support in handling SARS/ITAC queries, audits, and investigations