Are you highly organised, detail-oriented, and passionate about administration and customer service? We are looking for an experienced and driven Admin Clerk to join our dynamic retail team.

Job Purpose

The Admin Clerk will be responsible for supporting store profitability through effective administration, systems support, reporting, and training while ensuring excellent customer service and operational efficiency.

Key Responsibilities

• Manage daily administrative functions and ensure deadlines are met
• Prepare weekly, monthly, and yearly sales reports
• Assist with staff systems training and onboarding processes
• Manage and maintain carrier access requests and documentation
• Handle customer and store queries efficiently
• Ensure accurate record keeping and document control
• Support training initiatives and compile training registers
• Assist with incentive tracking and reporting
• Maintain effective communication with stores and internal stakeholders
• Support customer-centric initiatives and service excellence

Minimum Requirements

• Grade 12 (Matric)
• Diploma in Retail Management or Business Management will be advantageous
• 1–2 years’ experience in a retail or administrative environment
• Strong MS Office skills
• Excellent communication and interpersonal skills
• Strong organisational and administrative abilities
• Ability to work under pressure and meet deadlines

Competencies

• Attention to detail
• Planning and organising skills
• Customer service orientation
• Teamwork and collaboration
• Problem-solving abilities
• Self-management and adaptability
• Ability to follow procedures and company policies

Why Join Us?

• Opportunity to grow within a leading retail environment
• Exposure to systems and operational training
• Dynamic and supportive team culture
• Career development opportunities