Role Purpose:

The Regional Manager is responsible for leading and managing business activities within a designated region by driving revenue growth, strengthening client relationships, and ensuring effective execution of Merchant West’s financial solutions. The role oversees regional sales performance, portfolio quality, and operational alignment while ensuring compliance with governance and risk frameworks. The Regional Manager plays a key role in expanding market presence, managing regional teams, and delivering sustainable profitability in line with Merchant West’s strategic objectives.

Main Accountabilities:

1. Regional Business Growth and Revenue Performance

• Drive revenue growth and achieve regional sales and profitability targets.
• Identify and convert new business opportunities within the region.
• Expand Merchant West’s market presence across key sectors and clients.

2. Client Relationship and Stakeholder Management

• Develop and maintain strong relationships with clients, intermediaries, and stakeholders.
• Ensure high levels of client satisfaction and retention.
• Strengthen strategic partnerships to support business growth.

3. Portfolio Management and Risk Oversight

• Oversee the performance and quality of the regional portfolio.
• Monitor client exposures, asset performance, and risk indicators.
• Ensure alignment with credit policies and risk management frameworks.

4. Operational Execution and Business Alignment

• Ensure effective execution of business processes and deal implementation.
• Align regional activities with Merchant West’s strategic objectives.
• Monitor operational performance and implement improvements where required.

5. Reporting and Performance Monitoring

• Track and report on regional performance metrics and business outcomes.
• Provide insights on sales performance, portfolio trends, and growth opportunities.
• Ensure accurate and timely reporting to senior management.

6. Leadership and Team Management

• Lead and manage regional teams to achieve performance targets.
• Provide coaching, development, and performance management.
• Promote a high-performance culture aligned with Merchant West values.

7. Governance and Compliance

• Ensure adherence to policies, procedures, and regulatory requirements.
• Maintain strong governance and risk management practices.
• Support audit and compliance processes within the region.

Qualifications:

• Bachelor’s degree in Finance, Business, Economics, or a related field.
• Postgraduate qualification in Business, Finance, or Management would be advantageous.

Experience:

• 8–12 years in financial services, asset finance, or business development within a commercial environment.
• Driving sales, revenue growth, and market expansion within a region or business unit.
• Managing client relationships, intermediaries, and stakeholder networks.
• Overseeing portfolio performance and managing risk exposure.
• Leading teams and managing regional or business unit performance.
• Operating within governance, compliance, and regulatory frameworks.

Skills:

• Business development and market expansion
• Commercial and financial analysis
• Portfolio management and risk oversight
• Client relationship and stakeholder management
• Deal structuring and transaction negotiation
• Performance monitoring and reporting
• Strategic planning and regional business management
• Operational alignment and execution

Competencies:

• Strategic thinking and leadership
• Commercial judgement and business acumen
• Decision making and problem solving
• Stakeholder engagement and influencing capability
• Negotiation and relationship management
• Accountability and ownership
• Results orientation and performance focus
• Integrity and governance discipline