- South Africa Remote
- Salary: Market Related
- Job Type: Contract
- Sectors: Call Centre Marketing E-Commerce
- Reference: 2363352
Vacancy Details
Employer: Xeasonal
- Handling inbound customer queries via phone, email, and live chat
- Resolving issues, processing requests, and escalating where needed
- Keeping customer records accurate on CRM systems
- Following client scripts and quality standards
- Data capture and data entry into client systems
- Document processing, verification, and admin support
- Updating spreadsheets, databases, and CRMs
- Quality-checking work before submission
- Outbound calling to warm and cold leads
- Appointment setting for client sales teams
- Following up prospects via phone, email, and WhatsApp
- Logging activity and conversions in CRM
1. Customer Support & Service (Remote)
2. Back-Office Operations (Remote)
3. Sales & Lead Generation (Remote)
Required Skills
- Customer Support: 2 to 3 years
- Data Capture Experience: 1 to 2 years
- Back Office Operations: 2 to 3 years
Candidate Requirements
- Matric (Grade 12) minimum
- Clear, confident English (additional SA languages a plus)
- Your own laptop/PC, headset, and stable internet (fibre or strong LTE)
- A quiet space to work from
- Available for at least 20 hours per week
- Willing to commit to shifts once booked
- Previous call centre, BPO, sales, or admin experience is a big plus
24 people have applied for this job. 541 people have viewed this job.
