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REF18162 Claims Administrator | Europcar at Port Elizabeth Depot

Eastern Cape
Salary: Market Related
Job Type: Permanent
Sectors: Sales Automotive
Reference: 186353

Apply before Jun 01 2026 | 7 Days left

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Vacancy Details

Employer: Motus Corporation

Job Title: Claims Administrator

Location: De Havilland Road, Walmer, Port Elizabeth, 6001

Position Overview:

The purpose of the position is to ensure timely and accurate processing and invoicing of claims.

Duties:

Creating claims not generated by branches.
Updating claim data in accordance with a standardized process.
Capturing and releasing of orders in accordance with a standardized process.
Following up on outstanding documents from branches.
Resolving of claim related queries.
Appointment of assessors.
Final costing and receipting.
Distribution of damaged vehicles to work/panelshops.
Position will entail all admin requirements for Workshops and out of service

Possible weekend work may be required due to operational requirements.

Minimum Requirements:

Grade 12
Valid unendorsed Code 08 drivers license, at least 2 years old.
Bi-lingual
2 years of car rental and/or claims experience.
Computer literacy with high level of accuracy.

Personal attributes:

Excellent communication and negotiation skills.
Scrupulous attention to detail to ensure claims are invoiced 100% correctly.
Able to work under pressure.
Emotional control when dealing with customers, superiors, colleagues and other stakeholders.
Exceptional administrative abilities.
Logic and sound judgment.

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About Motus Corporation

Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.

Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.

Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.

Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.