Senior Account Manager (Hybrid)

Johannesburg
Salary: R55.00 - R60.00 Per Month
Job Type: Permanent
Sectors: Sales
Benefits: 5% comm on new business generated + year-end perform. bonus subject to company targets achieved
Reference: CPT001137/SM

Apply before Jun 22 2026 | 28 Days left

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External Application

Vacancy Details

Employer: West Coast Personnel

A well-established market-research agency specialising in B2B and industry research is looking for an experienced Senior Account Manager in Johannesburg.

This is for a commercially-minded-research professional to lead end-to-end qualitative and quantitative research projects, manage key client relationships, mentor junior team members and contribute to the growth of a dynamic, expanding business. The role offers exposure to multiple industries within a flexible hybrid working environment.

Minimum Requirements

Honours Degree in Marketing, Psychology, Economics or related field.
5–10 years’ proven experience within a market-research environment.
Strong experience managing both qualitative and quantitative research projects.
Proven client-facing experience within a research agency or consulting environment.
Strong knowledge of questionnaire design, fieldwork coordination and report writing.
Experience conducting secondary research and competitor analysis.
Excellent analytical, presentation and communication skills.
Strong project management and stakeholder engagement abilities.
Leadership experience mentoring or managing junior researchers.
Proficiency in Excel, PowerPoint and online survey platforms.

Key Responsibilities

Manage the full lifecycle of qualitative and quantitative research projects.
Design research methodologies, questionnaires and discussion guides.
Coordinate fieldwork, data collection and project timelines.
Analyse findings and deliver strategic insights and recommendations to clients.
Prepare and present high-quality reports and presentations.
Manage and maintain strong client relationships across multiple accounts.
Lead client briefings, project updates and presentations.
Oversee project quality control and ensure timely delivery.
Mentor and support Junior Research Executives and Research Executives.
Assist with operational planning, team coordination and workload management.
Identify opportunities to add value and support business growth initiatives.

What’s on Offer

Hybrid working environment
Exposure to diverse industries and leading clients
Collaborative and supportive team culture
Opportunity to play a key role in a growing business
Leadership growth and career development opportunities
Performance-based incentives

To Apply:
Submit the following:
Detailed CV
A cover letter explaining why you believe you are well suited to this role, with specific reference to your experience, skills and background.
Proof of qualifications
Recent head & shoulder photo
Contactable references

Should you not hear back within 2 weeks, please consider your application unsuccessful.

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About West Coast Personnel

Staff recruitment specialists at all levels: Permanent Placements, Temps, Contract Personnel and CV Services.

What services do we offer? Successful recruitment and selection processes Personality profiling Professional CV preparation for Jobseekers Verification of qualifications, employment history and all relevant details. Reference checks according to competencies. Suitability for position. West Coast Personnel Permanent Placements Having an impressive database of approved candidates, we search the marketplace to find you the best candidate. Our personalized service means that we actually sit down to find out what precisely you need, and through proven processes, ensure that the right person is chosen for the job. Filling your gaps! West Coast Personnel Temps Our Temps are the perfect staffing solution. Clients hire professional skills per hour and have access to flexible, no-fuss employees at competitive rates; we take care of the complete payroll administration and offer negotiable Temp to Perm Placement fees.