A well-established company based in Rosslyn is currently seeking a young, energetic, and professional Customer Support Administrator to join their team.This opportunity is ideal for someone with strong communication skills, a professional attitude, and the ability to work independently while managing a busy customer support line.Previous experience within customer service or customer support will be highly advantageous.

Minimum requirements:

• Excellent communication and interpersonal skills
• Friendly, professional, and patient approach when dealing with clients
• Reliable and punctual
• Able to work well under pressure in a fast-paced environment
• Strong problem-solving skills and ability to use own initiative
• Basic administrative and organisational skills
• Previous customer service or customer support experience will be beneficial

Key Responsibilities:

• Handling general customer enquiries professionally
• Sending approvals and CADs to clients
• Communicating production lead times to customers
• Receiving and following up on customer complaints
• Reporting issues and complaints to management
• Providing feedback to customers regarding complaints and enquiries
• Receiving and communicating delivery addresses and customer information
• General administration and support of the customer support line

Consultant: Adrie Jonker - Dante Personnel East Rand
Apply via our website www.dantesa.co.za

If you do not hear from us within 5 days, please accept that your application was unsuccessful