JOB REQUIREMENTS

• Matric or equivalent.
• Must reside within the area or 15km radius.
• Excellent Communication skills.
• Fluent in English (additional South African language/s advantageous).
• Sales orientated; goal driven & self-motivated.
• Computer Literate (PowerPoint, Outlook, Word, Excel).
• SAP experience will be an advantage.
• Quick grasp of new concepts, constant willingness to learn and strong sense of responsibility.
• High level of commitment.
• Minimum of 2 years sales and/or customer service experience.
• Ability to work independently and participate actively within a team.
• Reliable transport.
• Clear disciplinary record.
• Clear Criminal Record.
• Clear Credit History.

ROLES & RESPONSIBILITIES

• Meet the monthly Over-The-Counter (OTC) revenue & order targets.
• Telephone Marketing/Sales (minimum of 50 calls per day).
• Getting a minimum of 20 customer to the shop per day.
• New & Reactivated Business: a combination of 10 new/reacts per month.
• Generate and respond to sales leads and implement initiatives to drive sales.
• Offer aftersales service and support to customers.
• Email & Telephonic support to customers & staff.
• Identify and engage potential customers.
• Processing orders and goods returned for credit.
• Assistance in payment collections and act as a support to credit controllers.
• Responsible for inventory administration in the shop.
• Maintain all articles based on demand, overstock, deletion, supersession and focus on the balance of the product range.
• Receive, process stock orders, and follow up on delivery daily.
• Responsible for updating the shop display as and when needed.
• Visual merchandizing by utilizing brochures, advertising, and catalogues to optimize the shopping experience for customers.
• Manage, accurately record, and control stock movement.
• Ensure stock takes are completed timeously and make recommendations to management with regards to surplus and slow-moving items monthly.
• Prepare parcels for collections and shipment.
• General day to day running of the shop (observing maintenance and wear and tear).
• Analyze reports and sales figures.
• Administration of daily & monthly sales reports.
• Maintain good working relationships with colleagues in the sales team.
• Prepare and assist in co-ordination for Customer Days.
• Manage customer complaints and escalate where necessary.
• Perform ad-hoc duties from time to time.

Equity statement: We are committed to the transformations process, which encompasses Employment Equity, Diversity and Inclusion when recruiting externally. 

Please note that should you not have receive a response from us within 4 (four) weeks of the closing date of the job advert, please consider your application unsuccessful.