Internal Sales Representative (JB6073)
Remote (Suitable for South African based candidates only)
Market Related + Commission
Permanent

A fast-growing organisation operating within the legal funding and medical services industry is looking for an Internal Sales Representative to join its remote international team. The business specialises in providing upfront financial assistance to individuals injured in accidents while they await the settlement of their legal claims, as well as coordinating and funding medical treatment through a network of doctors, surgery centres, and hospitals. The organisation is known for its ethical approach, clearly defined terms, and strong relationships with law firms and clients within the personal injury sector. This role is focused on handling warm inbound leads, liaising with law firms, collecting required documentation, qualifying cases, and coordinating with internal underwriting teams. The successful candidate will work remotely, supporting USA-based operations during Pacific Standard Time working hours

Minimum Requirements:
Minimum 2+ years of non-retail sales experience
Fluent and clear communication skills
Ability to type a minimum of 35 words per minute
Strong computer literacy and ability to multitask across multiple systems and applications
Experience with email communication, managing attachments, and CRM systems
Ability to work independently in a remote environment
Quiet and professional work-from-home setup
Stable and reliable internet connection
Own computer with camera functionality
Personal bank account capable of accepting international wire payments
Willingness to work USA hours:
6:00 am – 2:30 pm PST OR 8:00 am – 4:30 pm PST

Duties and Responsibilities:
Handle warm inbound leads generated through direct marketing campaigns
Contact potential clients and/or their representing law firms regarding accident-related cases
Gather and verify required case information and supporting documentation
Assess and qualify leads against company criteria
Coordinate documentation and case details with the underwriting team
Clearly explain processes, timelines, and next steps to potential clients
Maintain accurate records of all lead interactions within internal systems and CRM platforms
Transfer qualified leads to the relevant internal departments for further processing
Work closely with internal teams to support smooth case handling and client service delivery
Maintain professional communication standards when engaging with clients and legal representatives
Manage multiple leads and tasks simultaneously in a fast-paced remote environment
Achieve lead qualification and conversion objectives while maintaining service quality standards
Participate in company training and ongoing development initiatives
Support the organisation’s growth objectives through consistent performance and client engagement
Operate within established ethical and compliance standards at all times
No cold calling required – all leads are inbound and warm inquiries

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
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No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.