Purpose

This role is responsible for the configuration, enhancement, support, optimisation and lifecycle management of enterprise business systems within SABN, ensuring secure, resilient, data-driven and future-ready application platforms and maintaining operational stability of mission critical systems.  

Main Responsibilities (not limited to):

• Provide effective support for enterprise business applications to ensure high system availability, operational stability, and minimal disruption to business operations.
• Ensure the availability of complementary external support to supplement internal capacity as required to meet business demand.
• Translate business needs into effective system solutions that improve operational efficiency and support organisational objectives.
• Identify and support the implementation of modern digital tools and technologies that enhance business processes, improve productivity, and enable innovation.
• Ensure business applications generate accurate and accessible data to support reporting, analytics, and informed decision-making across the organisation.
• Facilitate integration between enterprise systems and support automation of business processes to improve efficiency and reduce manual interventions.
• Support secure application configurations, access controls, and compliance with organisational ICT governance and cybersecurity standards.
• Ensure applications remain current, supported, and aligned with emerging technology trends such as cloud platforms, intelligent systems, and advanced analytics.
• Perform reasonable value-add ad hoc duties or activities that are beyond normal scope of work, when requested.

The Preferred Candidate is likely to have:

• BTech: Information Technology; BSc. Computer Science or BCom in Information Systems (essential)
• ITIL certification
• ERP or enterprise application certifications
• Business Analysis certification
• 3–5 years’ experience in supporting enterprise business applications.
• Experience in application support, troubleshooting, and system configuration.
• Experience in business analysis and translating business requirements into system solutions.
• Experience working with ERP or similar enterprise systems.
• Experience supporting system integrations and working with service providers.

Knowledge and Skills:

• Advanced systems integration and data interfaces.
• Advanced enterprise business applications and system configurations.
• Advanced application lifecycle management.
• Well-developed knowledge of ICT service management practices (ITIL).
• Well-developed business acumen.
• Application support and troubleshooting.
• Analytical and problem-solving ability.

Internal applicants should apply on the SABN careers portal on the intranet by uploading detailed CV’s and copies of qualifications. External applicants should apply on Careers24 website by uploading detailed CV’s, ID copy, copies of qualifications and recent pay slip. No applications will be considered if the supporting documents are not submitted.

SABN is committed to equality, employment equity and diversity. In accordance with the Employment Equity Plan of SABN and its Employment Equity goals and targets, preference may be given, but is not limited to candidates from under represented designated groups. No application will be considered after the closing date, or if it does not comply with at least the minimum requirements. Please note that correspondence will be limited to shortlisted applicants only.

Should you not hear from us within 10 working days after the closing date, please consider your application unsuccessful. SABN reserves the right not to make an appointment to the posts as advertised. Prospective applicants must be willing to undergo a series of assessments and security clearance process as prescribed by the National Key Point Act.

The SABN will generally not use your personal information for purposes other than which the law requires. Your information may be reported to the Department of Labour (DOL) in line with government reporting requirements. The DOL has undertaken to adhere strictly to the Protection of Personal Information Act 4 of 2013 (POPIA) in the processing of all information, and has accepted all accountability for same. You therefore absolve the SABN for any liability whatsoever, and howsoever arising from the providing of information.