- Johannesburg
- Salary: Market Related
- Job Type: Permanent
- Sectors: Sales Automotive
- Reference: 185997
Vacancy Details
Employer: Motus Corporation
To create and deliver sales and process vehicle transactions accurately and timeously through the
execution of predefined work objectives as per agreed standard operating procedures.
Minimum Experience
- 1 - 2 years' experience in a similar environment
Minimum Qualification
- Grade 12 ( Matric)
- Any relevant qualification would be advantageous
Minimum Requirements
- Valid driver's license
PROCESS
- Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
- Adhere to sales activity management processes and standards.
- Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of vehicle sales.
- Deliver on agreed performance targets according to set procedures and service level agreements.
- Deliver work activities in an ethical manner consistent with company values.
- Execute work in line with governance and compliance processes.
- Identify and apply known solutions to operational challenges and escalate unresolved issues.
- Identify risks that will have an operational impact.
- Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner.
- Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service.
- Process all leads of prospective customers and follow-up on possible sales, following CRM processes and procedures.
- Prospect, develop and maintain business relationships with potential customers to generate and qualify new business.
- Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
- Structure and finalise sales according to M standards and sales processes in order to achieve performance targets.
FINANCE
- Execute accurate and efficient debtors management
- Execute work activities effectively and efficiently in order to maximise efficiencies and reduce
- unnecessary delays in achieving goals of the office.
- Execute work activities effectively and efficiently in order to pro-actively achieve monthly sales targets.
- Identify financial risks and escalate immediately.
Client
- Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
- Adherence to Customer Satisfaction Index (CSI) M/Importer standards.
- Deliver work activities effectively to satisfy customers.
- Foster a culture of customer service excellence.
- Inform and educate customers on products and promotions to ensure retention of existing customers; increase sales revenue and increase the organisation's customer base.
- Offer products and services to existing or potential customers and assist them in selecting those best suited to their needs.
- Provide a customer experience that builds and enhances the brand.
- Attend learning initiatives to improve work quality and enhance own skills.
- Own and live up to company values.
13 people have applied for this job. 118 people have viewed this job.
About Motus Corporation
Motus is a multi-national provider of automotive mobility solutions and vehicle products and services, delivering 77 years of steady growth and reliable value creation. Our leading market presence in South Africa is enhanced by selected international offerings in the United Kingdom, Australia, Asia and Southern and East Africa.
Motus employs over 20 000 people globally and is a diversified (non-manufacturing) business in the automotive sector. Motus is South Africa’s leading automotive group, with unrivalled scale and scope across the automotive value chain.
Motus offers a differentiated value proposition to OEMs, customers and business partners with a business model that integrates our four business segments: Import and Distribution, Retail and Rental, Mobility Solutions and Aftermarket Parts, providing multiple customer touchpoints that support resilience and meet customers’ mobility needs across the vehicle ownership cycle.
Motus has long-standing importer, distribution and retail partnerships with leading OEMs, representing some of the world’s most recognisable brands. We provide automotive manufacturers with a highly effective route-to-market and a vital link between the brand and the customer throughout the vehicle’s lifecycle. In addition, we provide accessories and aftermarket automotive parts for out-of-warranty vehicles and the Mobility Solutions segment sells value-added products and services to customers, including non-insurance and insurance products, consumer mobility solutions, and fleet services.
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