The Systems Specialist / Inventory Manager is responsible for supporting and managing warehouse systems, inventory control processes, and operational reporting to ensure accurate stock management, effective demand planning, and efficient distribution.

This role sits at a junior to middle management level and combines hands-on operational involvement with systems oversight, data analysis, and team support. The purpose of the role is to ensure inventory accuracy, improve warehouse processes, and support informed decision-making across the supply chain.

Key Responsibilities

Inventory & Warehouse Management

• Maintain accurate inventory records and support optimal stock levels across the warehouse.
• Oversee the issuing and distribution of stock to the national sales team, ensuring proper allocation and documentation.
• Support day-to-day warehouse operations and ensure processes are consistently followed.
• Assist in identifying and resolving stock variances, shortages, and process inefficiencies.

Systems & Process Management

• Support the maintenance and improvement of warehouse and inventory systems.
• Ensure accurate and consistent data capturing across all inventory platforms.
• Assist in reviewing and improving warehouse processes and workflows.
• Act as a first-line support contact for system-related warehouse issues.

Demand Planning & Forecasting Support

• Assist in monitoring demand planning inputs to support accurate forecasting.
• Analyse basic historical and current data to identify trends and risks.
• Collaborate with internal stakeholders to support planning adjustments where required.

Team Support & Coordination

• Supervise and support a small team of warehouse administrators.
• Allocate daily tasks and monitor progress to ensure operational deadlines are met.
• Provide on-the-job guidance, training, and support to team members.
• Assist management in ensuring team performance and workflow efficiency.

Financial & Stock Reconciliations

• Support Finance with stock reconciliations, including boot stock and other inventory checks.
• Assist in audit preparation by ensuring accurate inventory data and documentation.
• Investigate and report on basic variances between system and physical stock.

Data Analysis & Reporting

• Compile and assist in analysing inventory and operational data.
• Prepare regular reports for management and relevant stakeholders.
• Highlight basic trends, risks, and opportunities identified through data.
• Respond to ad hoc reporting and data requests when required.

General Responsibilities

• Ensure compliance with company policies, procedures, and controls.
• Contribute to continuous improvement initiatives within warehouse operations.
• Support cross-functional teams where inventory or systems input is required.

Key Skills & Competencies

• Strong attention to detail and accuracy
• Good analytical and problem-solving skills
• Understanding of warehouse and inventory processes
• Basic systems and data interpretation ability
• Strong communication and teamwork skills
• Good organisation and ability to manage priorities

Requirements

Minimum Education

• Matric (Grade 12) is essential
• Diploma or Certificate in Supply Chain Management, Logistics, Business Administration, or a related field (preferred)
• Relevant systems or inventory management training advantageous

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