Administrator: Debtors – Multifranchise Menlyn

Position Overview

The purpose of the position is to ensure proper accounting and reconciliation of all accounts, ensuring the collection of outstanding dealership funds.

Key Tasks

• Responsible to control the full debtors function at the dealership, such as (but not limited to):
• Assist with open new accounts and conducting accurate reference checks of all debtors.
• Update all reconciliations accurately and timeously.
• Escalate any account problems to relevant departmental managers (e.g. F&I).
• Accurately monitor outstanding funds and changes in daily/ monthly age analysis.
• Ensure all information on each customer’s account is accurate.
• Compile debtor statements and send to debtors.
• Ensure accurate allocation of all deposits to correct accounts, and correspond with invoices and statements.
• Follow up on all outstanding debtor payments.
• Establish appropriate rapport with all debtors.

Essential Competencies;

• Communication skills in English (read, write & speak)
• Working with people, able to establish good relationships with stakeholders, build effective networks etc.
• Debtors management
• Financial acumen
• Planning and organizing; organizes and structures own time effectively; works systematically and plans things in advance; effectively manages own time and meets deadlines.
• Effective at overcoming objections and securing clear agreement and commitment from debtors.
• Analysing
• Stress Tolerant: Remains controlled in the face of pressure, complaints, or failure. Copes with setbacks.
• Problem solving: identifies problems and finds solutions to them.
• Attention to detail, highly accurate
• Following instructions and procedures

Personal Attributes:

• Self-motivated, trustworthy and highly responsible.
• Friendly and polite
• Assertive and firm
• Reliable
• Results driven and orientated