About Unifi

Unifi is redefining credit and data in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for thousands of clients across Zambia, Kenya, Uganda, Tanzania and South Africa. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in East Africa, we combine exceptional client service with the very best tech and data analytics

Role Purpose

We are looking for a dynamic and experienced Human Resources Generalist to join our HR team at Unifi Tanzania. In this role, you will manage the full employee lifecycle, with a strong focus on employee engagement, employee relations, performance management, and recruitment. You will be a key partner to line managers, driving an exceptional employee experience and fostering a high-performance culture. 

Learn more about Unifi at:

https://www.youtube.com/watch?v=eUrwaPmzU5E

https://www.youtube.com/watch?v=Oh-EjDAMjas

https://www.youtube.com/watch?v=vl32BzxAHfA&t=26s

https://www.youtube.com/watch?v=_Gf1ZiFpfSc&t=188s

Responsibilities

• Participate in driving strategic HR initiatives to foster a high-performance culture, uphold HR standards, and implement action plans.
• Ensure all HR activities comply with relevant regulations, and provide monthly and ad-hoc reports on key HR metrics.
• Train staff on HR systems and processes to ensure adoption, and communicate learning and development needs.
• Train and develop line managers to handle employee relations effectively, support them with people matters, coordinate capability and disciplinary hearings, communicate outcomes, and ensure follow-through.
• Support wellness programs throughout the employee lifecycle and promote team-building activities across functional units.
• Guide the end-to-end performance management process, help managers and new hires set probationary and long-term KPIs, facilitate continuous feedback/coaching discussions, and collaborate with L&D to address underperformance.
• Coordinate and manage full-cycle recruitment activities to fulfil staffing needs.
• Monitor and track vacancies to ensure closure within acceptable timelines.
• Provide comprehensive support to the department throughout the hiring process, ensuring strict compliance with HR protocols.
• Develop line managers' skills in the resourcing process and train them on how to use available hiring tools effectively.
• Provide clear information about the role to help new employees understand their responsibilities, purpose, and impact at Unifi.
• Ensure timely completion and submission of all onboarding documentation, including employment contracts, compliance agreements, and payroll data.
• Partner with hiring managers to assign a buddy or mentor to help new hires integrate into the team and company culture.
• Schedule regular check-ins and feedback sessions with new hires and their managers to assess engagement and provide support.

Requirements 

• Degree qualification in Human Resources or Industrial Psychology. A professional HR certification is a plus.
• Minimum of 5 years of HR experience, with at least 2 years in an HR Generalist role.
• Strong knowledge of labor laws, compliance requirements and the ability to provide sound advice on HR policies and practices.
• Proven skill in handling complex employee relations issues and conducting thorough, compliant investigations.
• Excellent verbal, written, and interpersonal communication skills for effectively conveying HR guidelines and initiatives.
• Demonstrated ability to build strong relationships, earn trust, and influence stakeholders at all levels of the company.
• Strong analytical and problem-solving skills to assess complex situations, handle grievances, and develop effective solutions.
• Ability to make informed, data-driven decisions that successfully balance employee needs with business objectives.
• High level of integrity with a demonstrated ability to handle sensitive and confidential information with total discretion.