We are seeking a highly experienced and strategic Group Human & Organisational Development (OD) Manager to join our Shared Services HR function. The successful candidate will be responsible for leading and managing all Training & Development, Organisational Development, Talent Management, and Performance Management initiatives across multiple business properties nationally, including Botswana operations.

 This role requires a strong HR professional with extensive experience in learning and development, organisational effectiveness, leadership development, talent management, culture transformation, and driving high-performance organisational practices within a complex multi-site environment.

The incumbent will also play a key role in leading strategic HR projects and supporting the overall people strategy of the organisation.

Key Responsibilities

Training & Development

• Develop and implement the Group Training and Development strategy aligned to business objectives.
• Manage all learning and development initiatives across the organisation.
• Conduct training needs analysis and identify organisational capability gaps.
• Oversee leadership development, management development, and skills development programmes.
• Ensure compliance with Skills Development legislation and related reporting requirements.
• Manage Workplace Skills Plans (WSP), Annual Training Reports (ATR), and SETA submissions.
• Monitor training effectiveness and ROI on learning interventions.
• Drive a culture of continuous learning and professional development.

Organisational Development (OD)

• Lead OD initiatives aimed at improving organisational effectiveness, culture, engagement, and performance.
• Facilitate organisational change management initiatives and transformation programmes.
• Support business restructuring, organisational design, and workforce optimisation initiatives.
• Develop and implement employee engagement and culture improvement initiatives.
• Drive succession planning and leadership pipeline development.
• Support initiatives focused on employee productivity and operational efficiency.

Performance Management

• Drive and manage the Group’s Performance Management framework and processes.
• Ensure effective implementation and monitoring of performance management practices across all properties.
• Coach and support management in performance management processes, employee development, and performance improvement initiatives.
• Drive high-performance culture initiatives throughout the organisation.

Talent Management

• Lead Talent Management strategies including talent identification, succession planning, retention, and career development.
• Develop programmes aimed at attracting, developing, and retaining high-potential employees.
• Support leadership development and talent review processes.
• Manage graduate, internship, and management development programmes where applicable.

HR Projects

• Lead and manage strategic HR and organisational projects.
• Support the HR Shared Services model through standardisation and optimisation of HR practices across all operations.
• Provide executive-level reporting and analytics relating to training, OD, talent, and performance management.