Job Title                            :Clinical Risk Officer

Location                            : Clinix Head Office (Hyde Park)

Reports to                        :Group Clinical Risk Manager

JOB SUMMARY

To monitor, coordinate, monitor and administer risk activities across assigned CHG facilities. The incumbent is responsible for identifying, assessing and recommending actions for actual and potential exposures to the Group with the aim of improving patient safety.

REQUIREMENTS

Minimum Requirements

• Bachelor of Degree
• Relevant Management or Risk Management Qualification

Minimum Experience

• 3 – 5 years’ experience in Clinical Risk Management
• Demonstrated experience in managing an organisation’s Clinical Risk function.
• Extensive IPC and Nursing knowledge is non-negotiable.

DELIVERABLES

• Implement, monitor and control clinical risk processes according to quality and risk standards
• Ensure all work completed is per policy, compliance, and governance requirements
• Collaborate with SHERQ and IPC officers at hospitals to ensure the consistent application of risk reporting systems
• Work within established support systems and processes for incident management, communication, and escalation of serious incidents.
• Ensure the collection, safe storing and archiving of all relevant documentation pertaining to risk and adverse incidents
• Provide training on relevant policies and procedures, documentation of hospital incident plans and adverse incident reporting.
• Compile detailed risk reports and inform relevant committees and legal bodies of incidents
• Systemically recommend remediation steps for identified clinical risks
• Ensure compliance to relevant laws and regulations pertaining to clinical risk management in nursing and hospitals
• Ensure hospitals maintain detailed and accurate records of patient information and interactions to protect the hospital and the Group from liability or malpractice
• Provide advice (and where necessary draft relevant documentation) regarding CHG Standards, Policies and SOPs
• Identify innovative ways to improve business practices, processes and synergies to increase efficiencies
• Manage relationships with stakeholders (internal and external) to enable optimisation of the business value chain
• Manage interfaces beyond CHG with relevant bodies and structures regulating or driving best practice for Nursing Services
• Communicate with customers, service providers and professional organisations to keep abreast of industry or business trends
• Perform regular site visits to build and maintain healthy relationships with the nursing fraternity, SHERQ and IPC officers
• Build strong relationships with internal stakeholders to meet delivery outcomes, enable collaboration and knowledge sharing across the business
• Manage stakeholder relationships and quality of service delivery to ensure successful overall business results
• Balance interests of a variety of stakeholders, readjusting priorities to respond to pressing and changing demands
• Ensure conflict resolution and respond to any complaints or concerns
• Support skills development and transfer initiatives
• Participate in creating toolkits and training materials that will support building a steady skills pipeline
• Identify and participate in planned activities that are appropriate for own development
• Identify and implement opportunities for cost reduction and to streamline processes
• Escalate potential risks that may lead to increased costs or financial losses
• Research, collate and present Clinical Risk from hospitals as required
• Ensure complete, timeous and accurate reporting with appropriate levels of escalation to enable effective decision making
• Review reports from hospitals.