Are you a mid — senior commercial operator who knows what it takes to grow a brand inside South Africa's biggest retailers, and who's ready for a commission structure that rewards real sales performance?

TechTraders is hiring a Key Account Manager — Retail & Channel to drive commercial growth across our two-track sales motion: major retail accounts on one side, and our reseller and system integrator channel on the other.

This is not a maintain-and-report role. We have built the systems, we have secured exclusive distributorships on brands the competition cannot source, and we are looking to scale the business aggressively. What we need now is the operator who can take that infrastructure and turn it into category dominance across the accounts that matter.

You will own end-to-end commercial relationships with named retail accounts (Takealot, Pepkor Lifestyle, Computer Mania, Amazon.co.za, and similar), build joint business plans that drive sell-through, manage the promotional calendar with the buyers and planners who decide what makes the floor, and run the channel partnerships that pull resellers and system integrators deeper into our ecosystem.

You will do it inside an AI-first, systems-led environment that gives you leverage your competitors do not have. Your work will directly shape TechTraders' commercial trajectory, building the revenue foundation for the next phase of growth while earning aggressively alongside the business as it scales.

RESPONSIBILITIES

Retail account ownership and sell-through

• Own end-to-end commercial relationships with named retail accounts, including Takealot, Pepkor Lifestyle (Incredible Connection, HiFi Corp, Computer Mania), Amazon.co.za, and specialist channels.
• Build trusted-advisor relationships with buyers, planners, and category decision-makers across each account.
• Develop joint business plans that align retailer commercial calendars with TechTraders' growth objectives.
• Drive sell-through across the brand portfolio, including TechTraders' exclusive distributorships.
• Manage promotional grids, sales windows, in-store execution standards, and e-commerce listing quality.

Channel and reseller development

• Grow the active reseller base across VARs, MSPs, independents, system integrators, and specialist enthusiast resellers.
• Identify and convert project opportunities, RFPs, tenders, and rollouts.
• Build trusted relationships with procurement, technical, and leadership stakeholders at reseller accounts.
• Drive brand penetration and wallet share across exclusive distributorships.
• Support resellers with training, vendor co-marketing, and joint go-to-market activity.

Promotional execution and joint business planning

• Lead promotional calendar planning across retail accounts (anchor events, EDLP, flash deals, retailer-specific events including TAL NOW/MORE).
• Build financial models for price support and promotional investment that balance sell-through against margin.
• Manage end-to-end promotional execution: Briefing, creative coordination, activation, reconciliation, and post-event analysis.
• Conduct regular joint business reviews with buyers and planners to surface growth opportunities and address performance gaps.

Commercial reporting, data, and systems

• Operate within TechTraders' AI-first, systems-led infrastructure: Real-time stock, API and XML data feeds, automated reporting, and integrated CRM.
• Maintain accurate forecast accuracy, pipeline coverage, and account-level performance tracking.
• Produce weekly, monthly, and quarterly performance reports for leadership with clear actionable insights.
• Use data to drive decisions: Which accounts to invest in, which promotional bets to make, where margin protection is critical.

Cross-functional collaboration and innovation

• Work closely with product, marketing, operations, and finance teams to execute commercial strategy.
• Partner with marketing on campaign alignment, asset development, and post-event ROI analysis.
• Stay current with retail, distribution, and technology trends, particularly AI applications in commercial operations.
• Champion innovation across TechTraders' growth trajectory and contribute to scaling the business towards its GP targets.

WHY TECHTRADERS?

TechTraders is a South African technology distributor with regional reach into Sub-Saharan Africa. We work with leading global brands including AMD, ASUS, Cougar, Thermalright, Thermal Grizzly, Endorfy, and TeamGroup.

We are a small, AI-first, systems-and-data-driven team scaling our business. Our operating philosophy is deliberate: Build the systems and then hire the operator who runs it better than the system alone. Every role at TechTraders is scaffolded with automations, integrations, and AI tooling that give our team leverage you will not find at established, legacy distributors.

At TechTraders, you will not just be a number on a large team. You'll be able to work alongside passionate operators who need your help to build something meaningful.

The compensation structure is built around aggressive commission upside that rewards real sales performance, with significant earning potential as the business scales.