1. Purpose of the Role
To provide hands-on support for the daily setup, maintenance, and upkeep of Capitec Bank meeting rooms. The Meeting Room Attendant ensures rooms are clean, organized, and fully equipped to create a professional and comfortable environment for staff and visitors.

2. Key Responsibilities
Room Setup & Maintenance
Set up meeting rooms according to booking requirements including seating layout, tables, chairs, and stationery.
Ensure rooms are clean, dust-free, and sanitized before and after each meeting.
Check and replenish supplies such as water, glasses, flipcharts, pens, and tissues.
Client Service & Support
Welcome meeting attendees in a courteous and professional manner.
Respond to real-time requests during meetings with minimal disruption, such as extra water or stationery.
Maintain discretion and confidentiality when handling sensitive meetings and materials.
Housekeeping & Safety
Report any damages, maintenance issues, or safety hazards to the Facilities team immediately.
Adhere to Capitec’s health, safety, and hygiene protocols while using cleaning chemicals and equipment.
Keep meeting room areas tidy and free of clutter throughout the day.

3. Requirements
Matric / Grade 12 certificate preferred.
Previous experience in cleaning, hospitality, or office support is an advantage.
Basic understanding of AV equipment and ability to follow verbal and written instructions.
Physically fit and able to move furniture and equipment as needed.
Good communication skills and a friendly, approachable manner.

4. Working Hours
Hours Standard business hours, Monday to Friday.
Flexibility required for early mornings, late evenings, or occasional weekends depending on meeting schedules.

5. Personal Attributes
Attributes Proactive and solution-oriented with a calm approach under pressure.
Strong interpersonal and communication skills.
Reliable, punctual, and able to maintain confidentiality at all times.
Neat and professional presentation in line with Capitec’s brand standards.

6. Compliance
All appointments are subject to Capitec Bank’s background and security screening.