The Junior Site Manager is responsible for overseeing the day-to-day management of a portfolio of sites, ensuring compliance with SLAs, security, and timely delivery of services to the required standards. The role requires a customer-focused approach and collaboration with senior management to achieve operational excellence while maintaining industry best practices and adhering to relevant legislation.

Key Responsibilities:

Client Relations & Communication: Respond to client communications, provide accurate feedback, attend meetings, and ensure progress on projects is communicated. Uphold the company brand and engage in upselling services.

Site Management: Ensure site maintenance aligns with SLAs, conduct site visits, maintain equipment and tools, and enforce health and safety standards. Manage stock, PPE, machinery, and perform audits.

Staff & HR Management: Oversee staff workload, timekeeping, training, and adherence to company policies. Foster a positive working environment and handle HR matters efficiently.

Admin, Policies & Finances: Ensure company vehicles and assets are maintained, manage financial aspects like sales quotes and project budgets, and comply with internal processes and reporting.

Key Attributes:

• Strong organizational and planning skills with attention to detail.
• Ability to remain calm under pressure and maintain flexibility.
• Leadership and staff empowerment skills.
• High emotional stability, resilience, and ability to build relationships at various levels.
• Willingness to work extended hours as needed for trustee meetings from time to time.

This role requires a proactive and diligent manager capable of overseeing operations, ensuring client satisfaction, and leading a team effectively within a fast-paced environment.