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Training and Implementation Coordinator

Port Elizabeth
Salary: Market Related
Job Type: Permanent
Sectors: Education IT
Reference: 183260

Apply before Jul 12 2026 | 61 Days left

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Vacancy Details

Employer: Wheco Group

At Wheco, strong systems and well-trained people are essential to operational success. Our Business Systems and Processes team plays a critical role in enabling the business through effective ERP functionality, process optimisation, and user adoption. As a Training and Implementation Coordinator, you will play a key role in supporting system rollouts, ensuring users are confident and capable, and helping the business transition smoothly through system and process changes.
We are looking for a proactive and detail-oriented professional who enjoys training others, coordinating change, and working closely with teams across the business in a dynamic operational environment.

Support system adoption and operational excellence through training and implementation.

Key Responsibilities:

Coordinate implementation activities for new ERP functionality and process changes
Develop and maintain training guides, user documentation, and rollout material
Train and support users across departments
Assist with user acceptance testing, test scenarios, issue logging, and go-live support
Gather user feedback and translate system functionality into clear operational instructions
Support departments during system and process transitions

Skills and Requirements:

Strong communication and training facilitation skills
Ability to explain system functionality clearly to operational users
Strong organisational and coordination skills
Good interpersonal skills and ability to work across departments
Practical problem-solving ability during system and process changes
Working knowledge of ERP processes across sales, procurement, inventory, supply chain, and finance

Minimum Requirements:

Grade 12
Minimum 3 years’ experience in training, implementation, or systems coordination roles
Valid driver’s licence
Willingness to travel (own vehicle advantageous)

Support successful change. Enable confident users. Apply now!

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About Wheco Group

Established in 2006, Wheco is a prominent furniture and homeware retail group that encompasses several distinguished brands, including Cielo, Incanda, Visco Pedic, Nouvelle, SlumberFlex, and more. Embracing vertical integration, the company operates its own research and development centres, furniture factories, and warehousing operations.

Our group’s greatest strength lies in our 700+ dedicated employees, who are the heartbeat of Wheco. We are committed to fostering their development and creating work environments where they can feel safe, valued, and inspired.

Wheco’s national operation spans across 19 retail stores strategically located in Gauteng, Western Cape, Eastern Cape, KZN, Mpumalanga, and the Free State. Complementing our physical presence is a robust e-commerce division that operates industry-leading, award-winning websites.

Our national retail, e-commerce, and wholesale sales benefit from the support of over 30,000 square metres of warehousing and logistics facilities strategically positioned in Port Elizabeth, Johannesburg, and Cape Town. This logistical backbone ensures the seamless delivery of our products to customers nationwide.

VISION

Our vision is to:

Strategically invest and cultivate a diverse portfolio of successful sustainable and inspiring furniture and homeware brands, envisioning each brand as a leading and preferred choice among consumers in the specific target markets. Our vision is to offer brands that represent both quality and excellent value for money.
Deliver meaningful value to all our stakeholders.
Contribute positively to the well-being of our local communities and society.
Establish work environments that empower individuals to realise their full potential.

VALUES

We are a values-driven company and our core values of integrity, respect, teamwork, passion, ownership, fairness, resourcefulness, and a positive attitude underpin our business practices and philosophy.