The Warehouse Supervisor is responsible for the day-to-day management of warehouse operations within a fast-paced FMCG environment. The role oversees the receiving, storage, picking, packing, and dispatch of stock while leading a team of warehouse staff to ensure productivity, accuracy, operational efficiency, and compliance with safety standards.
The successful candidate will play a key role in maintaining stock integrity, supporting operational continuity, and ensuring that customer and business delivery requirements are consistently achieved.
Inherent Job Requirements
This role includes physical and operational demands inherent to a high-volume FMCG warehouse environment. The successful candidate must be able to:

Stand, walk, and remain on their feet for extended periods (8–12 hour shifts).
Lift, move, and handle stock and equipment of up to 25 kg unassisted on a regular basis.
Work shifts, weekends, and public holidays as required by operational and dispatch cycles.
Operate in cold-storage, ambient, and outdoor loading-bay environments.
Successfully pass a pre-employment medical and physical fitness assessment.

Key Responsibilities

Supervise daily warehouse operations including receiving, put-away, picking, packing, and dispatch activities.
Lead, schedule, and motivate warehouse staff while managing attendance and shift hand-overs.
Ensure stock accuracy through cycle counts, perpetual inventory management, and full stock takes.
Maintain FMCG stock control processes including FIFO/FEFO rotation, batch tracking, and short-dated stock management.
Enforce health, safety, hygiene, and food-safety standards in accordance with FMCG operational requirements and OHSA regulations.
Monitor warehouse KPIs including order accuracy, dispatch turnaround times, and stock variances, escalating issues where necessary.
Operate and maintain warehouse management systems (WMS) and ERP-related processes.
Use Microsoft 365 tools to prepare daily, weekly, and monthly operational reports.
Utilise AI tools to improve productivity, reporting efficiency, communication, and operational decision-making.
Liaise with procurement, sales, and transport teams to ensure efficient movement of goods and stock availability.
Manage housekeeping standards, equipment maintenance, and the overall cleanliness and organisation of the warehouse.