Brief description of role

We are looking for a high performing individual  to join us in a dynamic and growing LISP. The candidate will be responsible for investigating, reconciling, and resolving items in the unallocated bank account, and to actively manage and clear outstanding payments to ensure accurate financial reporting and improved cash flow visibility. This is a junior role, perfect for an analytically minded individual looking to set a foundation for their career where no task is too small.

Key Responsibilities

1.  Unallocated Bank Account Management

• Review and analyse all entries in the unallocated bank account
• Identify sources of unallocated payments
• Liaise with internal teams (finance, sales, operations) to obtain missing information
• Liaise with external stakeholder (Call and communicate with investors, IFAs and transferring funds)
• Maintain a clear audit trail for all allocations and adjustments
• Liaise with stakeholders and actively manage refunds and return to source process
• Invest and trade where necessary

2. Outstanding Payments Management

• Review aged payables and receivables listings
• Investigate long-outstanding or disputed items
• Follow up with internal and external stakeholders to resolve discrepancies
• Support the recovery of overdue payments where required
• Ensure correct allocation of payments

3. Reporting & Documentation

• Prepare daily unallocated deposit reporting with backing schedules per bank account with complete age analysis and investigation summary to management
• Progress on clearing outstanding items
• Key risks or problem areas
• Document processes and recommend improvements to prevent recurrence

4. Process Improvement

• Identify root causes of unallocated transactions and payment delays
• Identify gaps in processes and report these to the line manager
• Recommend and implement process enhancements
• Assist in strengthening controls around cash allocation and payment processing

5. Adhoc

• project assistance (for example: data clean up projects)
• Maintain strong internal departmental relationships that will foster the growth of a culture in line with the Sygnia Group and Sygnia LISP strategies and vision.
• Understand and adhere to the appropriate policies, standards, and procedures applicable to the role.
• Understand and engage in risks and risk events relevant to the role and immediately report any findings to the line manager and supporting departments.
• Maintain a healthy team spirit by assisting peers where needed, and where reasonably required, process ad hoc tasks as delegated to maintain stability of operations.
• Continuously work toward the implementation of processes and controls that fosters an effective LISP admin environment.

Preferred Candidate

• Relevant business qualification, for example Bcom
• Exposure to LISP / Employee Benefits environment preferred
• Knowledge of Pension Fund Act, FAIS, FIC Act, Long Term Insurance Act, CISCA, FATCA/CRS
• Advanced MS Excel skills
• Loves finding simple solutions to seemingly complex issues

Professional Characteristics

• Strong organisational skills, resilient and able to function in a fast paced and high-pressure environment
• Meticulous, deadline driven and reliable
• Individually accountable for all tasks
• Self-starter proactive self-development
• Client focused with good verbal and written communication skills
• Conducts him/herself in a professional manner
• High degree of team- and self-awareness

Should you not hear from us within 14 days after submitting your application, please accept your application as unsuccessful.

Disclaimer: Please be advised that your personal information shared on your CV will only be used as part of the Sygnia recruitment process for the role applied for. It will not be shared with any third parties for any other reason.