Purpose of the role:

The aim of a Guarding Area Manager is to ensure that the Guarding Departments is managed in an efficient and professional way.

Minimum Requirements:

• National Senior Certificate-Grade 12
• Management experience (Min 3 Years)
• PSIRA Registered Grade B
• Sound knowledge of the security industry
• Computer Literate (MS Office,
• advanced Excel, PowerPoint, internet and email)
• Excellent Communication Skills
• Valid Driver’s license
• Financial acumen
• Sound knowledge of Easy Roster System
• Sound knowledge of HR/IR

Key Performance Areas: (not totally inclusive):

• Ensure clients complaints and queries are dealt with in an efficient manner.
• Ensure staff turnover is well monitored.
• Ensure administrative duties are well carried out.
• Ensure that the budget is well maintained
• Ensure that you are well knowledgeable and attend all meetings
• Ensure SOPs are adhered to at all times
• Investigate all queries received
• Implement correction functions
• Feedback to appropriate person
• Telephonic assistance with any problems or complaints
• Give full feedback to clients where necessary
• Managing client expectations
• Keep staff turnover of to the minimum
• Moral of key personnel
• Discipline of key personnel
  
• Daily reports i.e. absenteeism, dockets
• Completion and update of all relevant registers
• Shift / Site rosters
• Disciplinary actions / Hearings
• Personnel files
• Manage BPSI device / platform
• Checking of timebooks
• Payroll issues / Sim payslips
• Fleet matters (area)
• Uniform
• Training
• Staff welfare
• Salaries & Overtime
• Vehicles
• Equipment
• Have expert knowledge about all facets pertaining to your position
• Attend all required meetings and training sessions
• Keep your workstation/office neat and tidy at all times
• Not abuse company telephone for private calls
• Monthly meetings with all relevant clients
• Monthly assessments regarding service delivery
• Attend to all any PTT issues  (internal / External)

Other personality attributes:

• Assertiveness
• Initiative
• Strong leadership ability
• Presentable

Core Competencies:                                                            

• Analytical, Critical Thinking & Planning skills
• Leadership & Self Development
• Goal Setting & Organisational skills
• Driving & Managing change
• Driven for results
• Interpersonal skills
• Communication direction & skills
• Development of others
• Customer focus
• Teamwork

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.