egional Client Liaison Officer Cash Processing

FCS KZN

Reporting to the Regional Operations Manager

The above position is vacant at KZN, reporting to the Regional Manager of the cash processing centre

The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all deposits has been verified in a balancing position and processed as per contractual agreement between the parties.

Minimum Requirements:

• Matric (Grade 12)
• Must be able to function in a stress full environment with daily challenges
• Excellent people management skills
• Excellent time management skills
• Previous Cash centre experience
• Ability to reconcile and balance all counted products
• Knowledge of supervisory duties as well as full treasury function on all products
• Must be able to deal on a professional level with clients
• PSIRA Grade C- non negotiable

Key Performance Areas: (not totally inclusive):

• Processing of clients funds
• Treasury balancing
• Float checks
• Management of queries
• Queries relating to treasury and teller differences
• Feedback to clients and support department

Other personality attributes:

• Must be able to multi-task
• Must be willing to accept responsibility and accountability for all queries
• A hands-on person with exceptional time management skills
• Must be able to address and resolve any staff challenges which may arise.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.