We are seeking a highly motivated and detail-oriented Service Team Supervisor to oversee and manage a team to ensure the efficient and effective delivery of high-quality service to our customers. The ideal candidate will have excellent leadership skills, a strong technical background, and excellent communication and customer service skills.

Key Responsibilities:
Communication:

• Liaising with the different stakeholders to ensure efficient service delivery to our clients.
• Completing service signing sheets accurately.

Trip sheets:

• Ensuring trip sheets are updated daily and all documentation required are accurate.
• Loading the stock for service delivery daily

Assistant:

• Managing assistant
• Training assistant to complete all necessary tasks
• Work in collaboration with the assistant to complete daily tasks

Vehicle, Equipment & Toolbox Maintenance: 

• Ensuring vehicle maintenance and cleanliness
• Sanitising vehicle daily
• Keeping toolbox and ladder in working condition

Medical & Pharmaceutical waste:

• Ensuring that all medical waste is weighed on site, ensuring that they are marked and sealed properly.
• Ensuring that all pharmaceutical waste is documented properly and that the forms are completed correctly by the client.

Qualifications:

• Matric certificate or equivalent
• 3+ years of experience in a service technician role; supervisory experience preferred
• Strong technical knowledge and troubleshooting skills
• Excellent communication and interpersonal skills
• Proven leadership and team management abilities
• Ability to prioritize tasks and work under pressure
• Proficiency in Microsoft Office and service management software

If you are a dynamic, results-driven individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.