Job Title: Promoter 

Location: Cape Town

Position Summary:

A promoter is a marketing professional responsible for demonstrating the features of a product to an audience or client. Promoters show how the product works, takes questions, and attempt to persuade consumers or clients to buy the product. Promoters demonstrate and provide information on Ithemba properties and products to assist the letting team in driving new business.

Key Responsibilities:

Customer Service:

• Promote units, providing detailed information about products and services to potential tenants and presenting informative marketing materials.
• Respond to prospective tenant inquiries, understanding their queries, and delivering required information.
• Establish lasting connections with potential tenants through post-purchase follow-ups, confirming receipt of information, and addressing any further questions or concerns.

Activations

• Execute compelling marketing experiences, setting up promotional materials and engaging with the audience to spread awareness of the product.
• Manage both online and offline marketing channels, handling lead generation, distributing required information, and assisting with any inquiries.
• Oversee the storeroom for marketing materials, ensuring items are checked, cleaned, and organized.

Administrative

• Compile daily reports on the distribution of marketing flyers and submit them accurately.
• Share activation location details with the team leader, including pins and photos.
• Submit daily photographs of the activation stations.
• Maintain a lead list, compiling and submitting details as required.
• Monitor the usage of marketing materials and report stock levels to the line manager on a weekly basis.

Qualifications and Experience:

• NQF Level 4 essential
• 6 months experience in promotions or sales / customer service or similar essential
  

Competencies:

• Customer Service
• Administration
• Service delivery
• Verbal communication
• Written communication

Why Join Ithemba Property Management?

At Ithemba Property Management, we’re more than just a property management company — we’re a purpose-driven team committed to building thriving communities, empowering individuals, and driving meaningful innovation in the property space.