• Manage front desk operations, including greeting customers and handling inquiries
• Process sales transactions for firearms, ammunition, and range services
• Maintain accurate customer records and ensure all documentation complies with legal and regulatory requirements
• Schedule shooting range bookings, training sessions, and events
• Handle phone calls, emails, and general correspondence
• Assist with stock control, inventory tracking, and ordering of supplies
• Prepare daily, weekly, and monthly administrative and sales reports
• Support compliance processes, including verifying licenses and required permits
• Liaise with suppliers, staff, and customers to ensure smooth operations
• Maintain a clean, organized, and professional reception and office area
• Assist with basic marketing tasks such as promotions, bookings, and customer follow-ups
• Provide general administrative support to management and range staff

Key Skills & Requirements

• Strong administrative and organizational skills
• Attention to detail, especially with compliance and documentation
• Good communication and customer service skills
• Ability to handle cash and POS systems
• Basic computer skills (Microsoft Office, booking systems)
• Ability to work in a regulated and safety-focused environment
• Knowledge of firearms regulations (advantageous)