Key Responsibilities  The core function of the Assistant B&G Manager is to assist with operational management, team supervision, administration, stock control, merchandising, and guest engagement while maintaining the luxury retail experience in line with the Standards of Excellence and SOP.  - The B&G Assistant Manager reports to the B&G Manager. - The Assistant Manager acts as the operational lead in the Manager’s absence and ensures smooth, efficient store functionality at all times. - Undertakes a sales role to guests in a way that focuses on guest satisfaction and positive guest experience. - Ensuring the cleanliness, quality and care of equipment, inventory and shop areas. - Assists with all administrative and procedural management of the store - related to guests and inventory. - Styling of the Boutique & Gallery in accordance with standards set by head office. - Effective communication with departmental teams to ensure guests’ needs are met and operation runs smoothly. - Active participation in, and effective communication and support of conservation message and purpose.   Skills & Experience  - Previous experience in luxury retail or hospitality environment preferred. - Previous experience in sales. - Ability to handle very well-heeled upmarket clientele. - Ability to “sell” to guests. - Strong guest relations and communication skills - Vibrant, dynamic and organized. - Sense of style and creativity in terms of visual merchandising and styling of stock. - Passion for the industry. - Team-player by nature. - Strong administration ability. - Computer literacy (MS Office; Sage Pastel advantageous). - Leadership or supervisory experience advantageous. - Attention to detail and consistent follow-up.

Key Responsibilities 
 
The core function of the Assistant B&G Manager is 
to assist with operational management, team 
supervision, administration, stock control, 
merchandising, and guest engagement while 
maintaining the luxury retail experience in line with 
the Standards of Excellence and SOP. 
 
- The B&G Assistant Manager reports to the B&G 
Manager. 
- The Assistant Manager acts as the operational 
lead in the Manager’s absence and ensures 
smooth, efficient store functionality at all 
times. 
- Undertakes a sales role to guests in a way that 
focuses on guest satisfaction and positive guest 
experience. 
- Ensuring the cleanliness, quality and care of 
equipment, inventory and shop areas. 
- Assists with all administrative and procedural 
management of the store - related to guests 
and inventory. 
- Styling of the Boutique & Gallery in accordance 
with standards set by head office. 
- Effective communication with departmental 
teams to ensure guests’ needs are met and 
operation runs smoothly. 
- Active participation in, and effective 
communication and support of 
conservation message and purpose. 
 
 Skills & Experience 
 
- Previous experience in luxury retail or 
hospitality environment preferred. 
- Previous experience in sales. 
- Ability to handle very well-heeled upmarket 
clientele. 
- Ability to “sell” to guests. 
- Strong guest relations and communication 
skills 
- Vibrant, dynamic and organized. 
- Sense of style and creativity in terms of visual 
merchandising and styling of stock. 
- Passion for the industry. 
- Team-player by nature. 
- Strong administration ability. 
- Computer literacy (MS Office; Sage Pastel 
advantageous). 
- Leadership or supervisory experience 
advantageous. 
- Attention to detail and consistent follow-up.