Reporting to: IT Director
Position Overview:
The Ecommerce Engineer is responsible for the development, maintenance, optimisation, and security of the Group’s ecommerce and web platforms. The role supports all digital commerce initiatives including online stores, customer portals, product catalogues, and digital integrations with internal systems such as ERP, inventory, and CRM platforms. The Ecommerce Engineer will work closely with the IT team, marketing, sales, and external vendors to ensure that Group's digital platforms provide a secure, scalable, and high‑performance customer experience while supporting the company’s ecommerce growth strategy.
Key Responsibilities:
Maintain and support the Group’s ecommerce platforms and websites.
Ensure platform uptime, stability, and performance.
Develop, maintain, and optimise the Group's websites.
Implement new features and enhancements to support ecommerce initiatives.
Integrate ecommerce platforms with ERP, inventory systems, CRM systems, and payment gateways.
Develop and maintain APIs and data integrations between systems.
Manage product catalogue structure, categories, and product information.
Ensure product data accuracy including descriptions, pricing, and availability.
Monitor website analytics and identify opportunities to improve conversion rates.
Ensure ecommerce platforms comply with cybersecurity standards and best practices.
Maintain SSL certificates, authentication systems, and security controls.
Support SEO best practices and optimise site performance for search engines.
Maintain payment gateway integrations and monitor transaction logs.
Coordinate with hosting providers, platform vendors, and development partners.
Manage staging and production environments and perform testing before deployments
Key Performance Indicators (KPIs):
Ecommerce platform uptime and reliability
Website performance and load times
Successful system integrations
Ecommerce conversion rate improvements
Security compliance and vulnerability management
Speed of implementation for new features
Reduction in website errors and outages
Work Environment:
The Ecommerce Engineer will work as part of the Group IT Department and collaborate with the IT Infrastructure Team, Marketing Department, Sales Teams, Product Management, and external technology partners.
Career Growth:
Senior Ecommerce Engineer
Digital Platform Architect
Ecommerce Manager
Head of Digital Commerce