Reporting to:  IT Director
Position Overview:
The ERP Support Consultant – Finance is responsible for supporting, maintaining, and optimising the financial modules within the Kerridge K8 ERP system used by the Group. This role acts as the primary liaison between the Finance Department and the IT Department, ensuring that financial processes within the ERP system operate efficiently and accurately.
Key Responsibilities:
Provide day-to-day support for the financial modules within Kerridge K8.
Troubleshoot and resolve ERP-related finance system issues.
Assist finance users with system queries and operational support.
Support and maintain financial modules including GL, AP, AR, Cashbook and Fixed Assets.
Analyse existing financial workflows within the ERP system and identify opportunities for improvement.
Assist with reconciliation between ERP modules and financial reports.
Ensure financial data accuracy and maintain financial master data.
Support finance teams with ERP-based financial reporting.
Provide training and documentation for finance staff using the ERP system.
Assist with testing and implementation of ERP upgrades and patches.
Support integrations between Kerridge K8 and banking, reporting and ecommerce systems
Key Performance Indicators (KPIs):
ERP system stability for financial modules
Speed and effectiveness of issue resolution
Accuracy of financial data within ERP
Reduction of manual financial processes
User satisfaction within the Finance Department
Successful ERP upgrades and enhancements
Work Environment:
The ERP Support Consultant – Finance will work closely with the Finance Department, IT Systems Team, ERP vendors and consultants, and senior management.
Career Growth:
Senior ERP Consultant
ERP Systems Manager
Business Systems Analyst
Finance Systems Manager