The Senior Quality Technician, plays a critical role in ensuring that all product performance meet the highest standards of quality and compliance, in line with customer specifications and regulatory requirements. Reporting to the Continuous Improvement Manager, this position supports product development, quality control, assurance processes, and continuous improvement initiatives within the manufacturing processes.

Key responsibilities:

1. Support Product Development Management
   • Track and update the progress of product trial management.
   • Support with trials at customer premises and ensure that key information is documented.
   • Attend product trials daily meetings and provide input.
   • Establish the testing criteria in line with customer product performance requirements.
   • Assist with trial priorities based on project pipeline.
   • Verify the trial information before the creation of the specification book for the trials.
   • Test and analyse material structures for new business development and opportunities.
   • Adhere to continuous improvement guidelines to enhance existing products and support new research.
   • Keep the business updated about the trial performance and milestones achieved weekly against plan.
   • Follow the trial management throughout the trial life cycle at each process.
   • Issuing trial release and certificate of conformances
   • Generate product specifications and declaration of compliance.
2. Equipment management
   • Ensure that laboratory and operation testing equipment and tools are calibrated and verified in line with the calibration schedule.
   • Ensure that the service is conducted by the external service provider in line with the service guidelines.
   • Ensure that all equipment and tools are available at the point of use.
3. Operation Support
   • Work with in-house manufacturing teams and continuous improvement manager to improve product performance and reduce and eliminate waste.
   • Audit testing requirements as design by development to ensure the required designed tests are done.
4. Wet chemistry
   • Ensure availability of testing consumables and consider the shelf life of testing solutions for in-house testing.
5. Method development
   • Develop testing methods to improve laboratory efficiencies.
   • Develop testing procedures outlining testing criteria and precautionary measures, including job observation criteria and assessments.

To be considered for this position, you will need to meet the following requirements:

• Diploma or Degree in Packaging, or related field.
• Minimum 5 years' experience in manufacturing, flexible packaging, or quality roles.

• Familiarity with ISO 9001, FSSC 22000, BRCGS, and trial-to-specification workflows

• Strong in product trial management, testing, and documentation
• Proficient in lab testing (including wet chemistry), method development, and technical reporting.

• Effective in managing equipment calibration and collaborating with cross-functional teams

• Deep understanding of materials and product testing standards.
• Knowledge of calibration, product lifecycle trials, and continuous improvement practices.
• Detail-oriented, organized, and accountable.
• Proactive, collaborative, and adaptable to dynamic work environments.