The Credit Controller is accountable and single point of contact for collection of the appropriate payment for all products/goods shipped to a customer. The Credit Controller ensures all payment collection responsibilities are met in accordance with company policy. He/she is responsible for leading issue resolution and risk management related to payment collection. The Credit Controller will closely work with the appropriate individuals at the customer and within the company (Sales, Customer care, Finance, etc.) to resolve any issues.

Responsibilities:

• Follow up that customer payments are available in line with customers payment terms 
• Check daily banking for available payments and post to customers account same day.
• Escalate issues related to late/short payment timely to prevent possible loss of revenue.
• Confirm that a remittance matching the value of the payment is available prior to starting allocation.
• Check/follow up that supporting documents for deductions are made available by the customer.
• Follow up with customer on payment discrepancies to ensure alignment with customer.
• Follow up with customer timeously on reasons for unpaid invoices.

Attributes:

• Mature, dedicated and reliable.
• Have good verbal (English) and written communication skills.
• Assertive with good relationship building skills

Skills:

• Solid debtors experience
• Excel proficiency
• Computer literacy
• Organisational and time – management skills.
• Strong administrative skills.