Job Title: Service Advisor

Location: Hyundai N1 City

Description:

Our automotive service department is seeking a skilled and customer-focused Service Advisor to join our team. The Service Advisor plays a vital role in ensuring customers receive high-quality service and repairs on their vehicles. This individual will be responsible for greeting customers, assessing their service needs, scheduling appointments, and providing accurate estimates for repairs. The Service Advisor will also communicate with technicians to ensure timely completion of work and keep customers informed throughout the process.

Responsibilities:

- Greet customers and listen to their concerns regarding their vehicle
- Conduct thorough inspections of vehicles to accurately diagnose issues and recommend repairs
- Provide clear and detailed estimates for repairs and services
- Schedule appointments and ensure efficient workflow in the service department
- Communicate with technicians to coordinate repairs and ensure timely completion
- Keep customers informed of the status of their vehicle and any changes to the estimate
- Follow up with customers after service to ensure satisfaction and address any concerns

Qualifications:

- Previous experience in a service advisor role in an automotive service department
- Strong communication and customer service skills
- Knowledge of automotive systems and repairs
- Ability to accurately diagnose vehicle issues and recommend appropriate repairs
- Proficient in using computerized systems for scheduling and invoicing
- Detail-oriented and able to multitask in a fast-paced environment
- Valid driver's license

We are looking for a dynamic individual who is passionate about providing exceptional service to customers and takes pride in their work. If you meet the qualifications and are interested in joining our team, please apply today.