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Customer Service and Administrative Assistant

  • Somerset West
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Logistics
  • Reference: SW006268/SS

Apply before May 17 2026 | 30 Days left

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Vacancy Details

Employer: Helderberg Personnel cc

My client is seeking a proactive and detail-oriented Customer Service & Administrative Assistant to join their team in Somerset West.This role is ideal for an energetic individual who enjoys a fast-paced environment, multitasking, and taking ownership of both administrative and client-facing responsibilities. The successful candidate will support daily operations while ensuring excellent service delivery and smooth workflow management.
Key Responsibilities:
  • Handle client communication via phone, email, and WhatsApp
  • Prepare quotes, place orders, and follow up with suppliers
  • Process and capture invoices accurately
  • Maintain records using Excel, Outlook, and internal systems
  • Learn and use accounting software (IQ)
  • Resolve client queries and operational issues efficiently
  • Assist with ad hoc administrative and personal tasks
  • Ensure high levels of accuracy and attention to detail
  • Work independently and manage daily priorities
Minimum Requirements:
  • Proven experience in administration or customer service
  • Strong computer skills (Excel, Outlook, Windows, WhatsApp)
  • Ability to learn new systems quickly
Skills & Competencies:
  • Strong communication and interpersonal skills
  • Excellent problem-solving ability
  • Ability to work under pressure and multitask
  • High attention to detail and accuracy
  • Reliable, trustworthy, and organised
  • Calm and professional in conflict situations

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About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.

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© Careers24. All rights reserved.

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

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  • Advertise With Us

Quick Links

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  • Site Map

  • Site Terms and Privacy Policy

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