The E-commerce Key Account Manager will take full ownership of assigned e-tailer accounts, driving brand growth, visibility, and sales performance across digital marketplaces. This role requires a strong commercial mindset combined with technical expertise in marketplace optimisation, SEO, and digital marketing execution.
Key Responsibilities

Take full ownership of allocated e-tailer key accounts, driving revenue growth and brand visibility
Manage and optimise product listings and catalogue data across multiple digital marketplaces
Ensure listing accuracy, content completeness, and compliance across all active SKUs
Implement and manage SEO strategies to improve product ranking within marketplace search results
Conduct keyword research, mapping, and optimisation to improve search visibility and conversion rates
Optimise listings for both SEO and SEM, including on-platform search performance
Support and coordinate digital marketing initiatives, including PPC campaigns on e-tailer platforms
Collaborate with internal divisions to coordinate product launches and marketing campaigns
Manage and execute product launches, updates, and enhancements within defined SLAs and timelines
Continuously improve CTR, conversion rates, and keyword rankings through content, image, and campaign optimisation
Monitor inventory availability, listing health, and Buy Box performance
Track, analyse, and report on KPIs, sales performance, and growth metrics to support data-driven decision-making