IT Support & Systems Administrator

Centurion
Salary: R16 000.00 - R20 000.00 Per Month
Job Type: Permanent
Sectors: IT
Reference: CET004292/Mich

Apply before May 16 2026 | 29 Days left

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External Application

Vacancy Details

Employer: Sentinel Staffing Services

Job Title: IT Support & Systems AdministratorLocationRoute21 (Pretoria) with support to Silverton factories and Brand Gallery (Cape Town) Role OverviewWe are seeking a hands-on IT professional to manage and support our company’s day-to-day IT operations across multiple sites. The role involves maintaining approximately 100 laptops, supporting users, coordinating with external IT consultants, and ensuring systems run efficiently, securely, and reliably.

Key Responsibilities

1. End-User Support & Hardware

Provide daily IT support to ±140 staff across all locations
Set up, configure, and maintain ±100 laptops
Troubleshoot hardware, software, and network issues
Install updates, antivirus, and ensure devices are secure and compliant

2. Microsoft 365 Administration

Manage Microsoft 365 accounts, licensing, and billing
Set up and maintain user emails and permissions
Support Teams, OneDrive, Outlook, and SharePoint functionality
Monitor usage and optimize licensing costs

3. Network, Firewall & Telephony

Monitor and maintain firewall and network performance
Ensure secure access and data protection
Support and troubleshoot phone systems
Liaise with external IT consultant on infrastructure and security

4. Systems & Software Coordination

Oversee order control systems and liaise with consultant
Support Sage Pastel and coordinate
Ensure business-critical systems are functional and optimized

5. Printers & Office Equipment

Manage printer setup, maintenance, and troubleshooting
Liaise with service provider
Monitor usage and manage consumables

6. Data Backup & Security

Ensure regular and reliable backups across all systems
Monitor backup success and perform recovery tests
Maintain cybersecurity best practices and user awareness

Minimum Requirements

3–5 years experience in IT support or systems administration
Strong knowledge of Microsoft 365 administration
Experience with networking, firewalls, and backups
Familiarity with Pastel accounting systems advantageous
Ability to troubleshoot independently and manage multiple priorities
Strong communication and coordination skills

Key Competencies

Problem-solving and initiative
Attention to detail
Reliability and accountability
Ability to work across multiple sites and teams
Good people skills (non-technical users)

Reporting Structure
Reports to: Management / Operations

Success Indicators

Minimal downtime across systems
Fast resolution of user issues
Secure and stable IT environment
Well-managed IT costs and licenses
Strong coordination with external consultants

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About Sentinel Staffing Services

Sentinel Staffing Services has been providing a professional recruitment solution to employers and job seekers in all industries since 1999.

We offer a full recruitment service for permanent and contract staff/vacancies from entry level to Financial, Office Support, Engineering, Human Resources, Technical, Information Technology, Warehousing, Legal and Senior Executives.

Our mission is to ensure that our clients and job applicants are satisfied with our recruitment service and that their recruitment needs are met through our professionally trained personnel consultants.

Sentinel Staffing Services has an extensive database of top quality clients and candidates in a permanent/contract capacity.