Call Centre Agents - West Rand

Apply before Jun 15 2026 | 60 Days left

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Vacancy Details

A well-established Pharmaceutical Company based on the West Rand is looking to employ Call Centre Agents.

Duties and responsibilities include:

Telephonic incoming orders, Makes calls to customers from a set list, promote products
Ensure that all calls are conducted in a professional and friendly manner, meeting the quality standards set by the company.
Reaches daily set targets (productivity, quality, data)
Minimum outbound calls per day as per requirement
Complies with internal policies and procedures

Grade 12 essential
Good Communication Skills
Call centre experience (advantageous)
Good listener
Ability to listen attentively and capture complaints, compliments and comments accurately as received from the customer
Is aware of correct telephone etiquette
Avoids mentioning other clients
Keeps client relationships at a professional level
Maintains high levels of integrity
Attention to detail
Is passionate and enthusiastic
Good organisational skills
Good people skills in order to deal with clients at various levels
Initiative
Ability to work under pressure
Criminally Clear

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