GROUP SALES SUPPORT ADMINISTRATOR

Mount Edgecombe
Salary: Market Related
Job Type: Permanent
Sectors: Sales Management
Reference: 180144

Apply before Jun 13 2026 | 59 Days left

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Vacancy Details

Employer: Procera Group

JOB DESCRIPTION

JOB TITLE: GROUP SALES SUPPORT ADMINISTRATOR

REPORTS TO: BUSINESS DEVELOPMENT DEPARTMENT

LEVEL OF WORK: ADMINISTRATIVE

PURPOSE OF THE JOB:

To provide assistance and administrative support to the Sales and Exec Teams.
To ensure that the process adopted in handling and correspondence directed to our company by mail, e-mail, or phone is addressed in accordance with the laid down rules, policy, and procedures of the Group.
This should be done in a professional manner, with a sense of urgency, striving to resolve queries within the timeframes set, maintaining the goodwill towards our Clients while promoting a culture of customer care to Customers and Clients alike.

SCOPE:

Duties and general ad-hoc administration.

KEY PERFORMANCE AREAS

KEY PERFORMANCE INDICATORS

Preparation of Manco Packs

· Ensure that the monthly packs are collated and prepared accurately and in line with deadlines for submission.

Minutes of Meetings

Various BU Manco, Social & Ethics, ISMS etc

· Ensure that all minutes of meetings are captured, distributed and filed electronically. Ensure required meetings are arranged, diarised and agendas sent out. Minutes from every meeting to be completed in line with agreed deadlines.

Vetting of documentation

· Proof-read documentation and make the necessary amendments as and when required.

Events Co-ordination

· Co-ordinate ad-hoc team building initiatives, company events.

Travel Arrangements

(Domestic & International)

· Co-ordinate all travel requisitions, accommodation etc for staff across BU.

· Support client travel requests and requirements, quotes and bookings where required.

General Administration Duties

· Ensure effective administration and filing of all departmental records.

· Ad-hoc research as required.

· Maintain and update Agreements / Contracts / Policies on SharePoint.

· Control of meeting requests and requirements.

· Access and parking arrangements for expectant visitors/clients.

· Timeous submission of sales team expense claims.

· Maintaining marketing / promotional material, in conjunction with the Marketing team.

· Monthly sales pipelines to be kept updated and sent timeously to the necessary department.

· Collating reports and information for the monthly sales meeting.

· Maintain a database of clients. Keeping client information up to date and readily available.

· Presentations to be kept up to date on current stationery, templates etc ready for clients at all times.

· Support CGO and liaise with Marketing to ensure client-specific proposals are correct and submitted according to deadlines.

· Oversee client visits; prepare an agenda, liaise with internal teams and external parties to ensure all aspects are catered for.

· Tender sourcing across BU. Collation of submissions with the various team members and proposal document submission.

· Support BU’s with due diligence processes, submissions and proposals.

COMPETENCIES REQUIRED:

Knowledge and skills:

Matric and Tertiary Qualification will be advantageous
PA experience at an executive level
Intermediate MS Office skills
Good organisational skills
Excellent verbal and written communication skills
Knowledge of clients and projects
Knowledge of product offering
Project management
Interpretation skills
Assertiveness
Analytical skills
Results orientated
Numerical skills
Logical reasoning
Information scanning

SKILLS AND SPECIFICATIONS:

Personality:

Self-driven, results-oriented, with a positive outlook, and a clear focus on high quality and business profit. A natural forward planner who critically assesses their own performance. Mature, credible, and comfortable in dealing with senior big company executives. Reliable, tolerant, and determined.

Empathic communicator, able to see things from the other person’s point of view. Well-presented and business-like. Keen for new experiences, responsibility, and accountability. Able to get on with others and be a team player.

Personal Situation:

Able to commute reliably to office base. Able to work extended hours on occasions when required.

Specific Job Skills:

Able to communicate and motivate via written media. Must have good organizational skills.

Computer skills:

Must be adept in use of MS Office 2000 or later, particularly Excel and Word, and ideally Access or similar database to basic level, Internet and email.

Literacy and Numeracy:

Must be a competent writer of quotations and proposals. Must have an understanding of accounting practice.

Business and Selling Skills:

Must be an excellent telephone communicator. Able to demonstrate success and experience managing major accounts, customers, and large contracts or even a business, particularly in achieving genuine sales development.

Management Ability:

Some people-management skills, experience, and natural ability will be useful.

Behaviours:

Ability to maintain confidentiality
Team player but still able to work independently
Attention to accuracy and detail
Able to meet deadlines
Solution-oriented
Can do attitude
Approachable to staff and management

This job description is not exhaustive and may be subject to change depending on business requirements.

Duties, functions, hours of work, and responsibilities may be changed in accordance with changing business requirements of either the employer or the Client of the employer for whom you are contracted to provide a service.

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