Role Purpose:

The HC Franchise Specialist acts as a dedicated Human Capital partner to the Midas franchise network, supporting over 200 franchisees nationally. The role focuses on enabling legally compliant, consistent, and professional HR practices, unlocking W&R SETA training opportunities, and providing credible Industrial Relations advisory support across the network.

Requirements:

• BCom or BA in Human Resource Management (NQF Level 7 or higher)
• Minimum 5 years’ Human Resources Generalist experience
• Proven Industrial Relations experience including CCMA exposure
• Demonstrated experience working with SETA frameworks (W&R SETA preferred)
• Experience in HR compliance, audits, and policy / BSOP development
• Exposure to franchise, multi-site retail, or field-based HR roles (advantageous)
• Valid driver’s licence and willingness to travel extensively

Key Knowledge & Skills:

• Strong knowledge of South African labour legislation (LRA, BCEA, EEA, SDA, COIDA, POPIA)
• Solid understanding of SETA grant systems, WSPs, ATRs, learnerships, and skills programmes
• Excellent stakeholder management and influencing skills
• Ability to work independently across multiple regions
• High levels of integrity, resilience, and professional judgement

Key Responsibilities:

• Drive and manage W&R SETA training initiatives, including learnerships, skills programmes, and grant recovery
• Develop, implement, and maintain HR Business Standard Operating Procedures (BSOPs)
• Build and audit legally compliant HR files aligned to South African labour legislation
• Provide Industrial Relations advisory support (discipline, grievances, dismissals, CCMA preparation)
• Conduct on-site and virtual franchise support visits nationally
• Support franchisees with onboarding, talent, and HR readiness
• Provide HR reporting, insights, and risk identification to Human Capital leadership

Application

If you are passionate about people, compliance, and enabling business success through Human Capital, and thrive in a national, field-based environment, we invite you to apply and become part of the Midas franchise journey.