Menu

Find a Job Create an Alert My Saved Jobs Companies Browse Courses Employers and Recruiters
Careers24 logo
EMPLOYERS & RECRUITERS | POST A JOB

Menu

Log In Sign Up

Share This Vacancy

Send an email about this job to a friend or to yourself.

  • Home
  • /
  • Job Search
  • /
  • South Africa
  • /
  • Western Cape
  • /
  • Helderberg
Back to Search Results
  • About Us
  • All Jobs

Customer Relationship Coordinator

  • Somerset West
  • Salary: Market Related
  • Job Type: Permanent
  • Sectors: Admin Retail Sales
  • Benefits: Commission pot
  • Reference: SW006260/CL

Apply before May 14 2026 | 29 Days left

Apply
External Application

Vacancy Details

Employer: Helderberg Personnel cc

Customer Relationship Coordinator                                 Somerset West (Macassar):  My client, a leading supplier of premium tyre brands in South Africa, is seeking a Customer Service Coordinator with an outgoing personality, a professional demeanour, and a strong customer-centric approach to join their team.
Purpose of the role: To ensure efficient order processing, invoicing, and customer support by coordinating between customers, Regional Sales Managers, transporters, and the warehouse. This role focuses on resolving inquiries, troubleshooting delivery issues, and managing stock returns to maintain smooth operations and high customer satisfaction.

Key responsibilities include but are not limited to:

  • Check the online portal for sales and process invoices
  • Liaise with customers telephonically to take orders and issue invoices
  • Coordinate with transporters when necessary to arrange deliveries
  • Provide daily support to Regional Sales Managers by placing customer orders via WhatsApp or Skynamo
  • Troubleshoot issues if customers do not receive their orders
  • Handle customer complaints and resolve issues effectively
  • Ensure orders are dispatched before warehouse cut-off times
  • Complete paperwork for stock returns and submit to Finance for credit note processing
Criteria:
  • Matric
  • Previous experience in a similar role
  • Previous experience in a call centre environment
  • Sage Evolution / Pastel proficiency is non-negotiable
  • Proficiency in Microsoft Outlook and Microsoft Excel (non-negotiable)
  • Excellent customer service skills
  • Bilingual – Afrikaans and English
  • Knowledge of the tyre industry would be an advantage but is not essential

Apply

77 people have viewed this job.

Previous
Next

About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.

More Jobs at Helderberg Personnel cc

View All (115)

Customer Service Consultant

  • Bellville
  • Job Type: Permanent
  • Posted 14 Apr 2026 | 29 Days left

Sales Administrator

  • Strand
  • Job Type: Permanent
  • Posted 13 Apr 2026 | 28 Days left

SAIPA Trainee Accountant

  • Durbanville
  • Job Type: Permanent
  • Posted 13 Apr 2026 | 26 Days left

SAIPA / SAICA / CIMA Accounting Article Clerk

  • Somerset West
  • Job Type: Permanent
  • Posted 13 Apr 2026 | 26 Days left

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

  • Work For Us

  • Advertise With Us

Quick Links

  • Recruiters Directory

  • Site Map

  • Site Terms and Privacy Policy

  • Widgets

  • Recruiter Terms

  • Faq

Partner Sites

  • Simplify.hr

  • News24

  • Property24

  • Media24

Follow Us


© Careers24. All rights reserved.

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

  • Work For Us

  • Advertise With Us

Quick Links

  • Recruiters Directory

  • Site Map

  • Site Terms and Privacy Policy

  • Widgets

Partner Sites

  • Simplify.hr

  • OLX

  • News24

  • Property24

  • Media24


© Careers24. All rights reserved.