Vacancy Details
We are looking for a friendly and reliable In-Store Customer Service Agent to join our team. In this role, you will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring they have a positive shopping experience. If you enjoy helping people and working in a retail environment, this opportunity is for you.
Roles and Responsibilities
- Welcome and assist customers in a professional and friendly manner
- Answer customer questions about products, services, and promotions
- Handle customer complaints and resolve issues efficiently
- Process purchases, returns, or exchanges where required
- Maintain a clean and organized store environment
- Work closely with the sales team to improve customer satisfaction
What we offer
- Competitive salary and performance incentives
- Training and development opportunities
- Growth within the company
- Supportive and team-oriented work environment
Required Skills
- People Skills
- Communication Skills
- Problem Solving Skills And Negotiation
Candidate Requirements
- Grade 12 / Matric certificate
- Previous customer service or retail experience is an advantage
- Strong communication and problem-solving skills
- Friendly, patient, and approachable personality
- Ability to work flexible hours, including weekends
- Basic computer or POS system knowledge is a plus
4 people have applied for this job. 91 people have viewed this job.
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