Job Requisition Details

Requisition ID: 144613

Location: Johannesburg and Cape Town, South Africa

Talent Acquisition: Bongiwe Mchunu

Job Family

Career Stream

Sales - BCB Midcorp

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

Why Join Our Team

Job Responsibilities

• Develop and maintain a high performance sales culture by ensuring alignment of the sales strategy with team targets.
• Ensure effective risk management by monitoring compliance to policies and procedures and relevant regulatory frameworks and taking corrective action where necessary.
• Ensure optimisation of resources and work flow to increase productivity by ensuring effective resource and work allocation.
• Develop and maintain effective stakeholder relationships by ensuring that Nedbank values are followed in sales and service delivery.
• Ensure distinctive customer experience through driving the team to achieve consistent service delivery.
• Ensure client satisfaction by monitoring and analysing client experience results through the various tools and measurements and take required action.
• Ensure synergy between team networks through consistent and constant communication of expectations.
• Drive and monitor the implementation of the sales strategy against objectives and outcomes by ensuring that all businesses within your area of influence are aligned to the sales strategy.
• Develop and manage the budget according to the strategic business requirements.
• Ensure active and successful growth of Nedbank market share across existing and new clients by driving the sales team targets.
• Ensure transformational target are met through consideration of targets during the staff recruitment; retention and training process and utilising suppliers listed on the preferred supplier list for department.
• Contribute to a culture conducive to the achievement of transformation goals and support business strategies that improve the corporate image by ensuring self; managers and team participation in Nedbank culture building initiatives.
• Participate and ensure managers encourage staff to participate and support corporate social responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Ensure issues raised in the Barrett and NSS surveys are addressed and results are improved by ensuring action plans are created.
• Deliver a world class service through others by ensuring a client centric culture through required interventions.
• Identify areas of resource inefficiencies and promote optimisation through promoting multi-skilling and addressing capacity gaps by reviewing and improving work processes.
• Optimise efficiency and embed correct values by ensuring direct reports understand and support Nedbank's vision; values and strategy and are measured on delivery against these.
• Manage performance of reports and hold them accountable for managing the performance of their reports by implementing performance agreements; ensuring a clear vision; agreeing on goals and objectives; providing regular feedback on performance; recognising and rewarding achievement and take appropriate corrective action where required.
• Identify relevant development needs by assessing own performance and behaviour through formal and informal feedback.
• Drive to execute own and direct reports planned development by attending learning; seeking coaching or other industry or technical learning events and opportunities.
• Maintain a capable high performing team by identifying a talent pool through conducting career conversations and utilising the talent grid principles and developing talent retention programmes (e.g.. rotation).
• Build depth of skills and knowledge in the team of managers by sharing knowledge and insight with team members Suring mentoring; coaching and day to day activities.
• Ensure continuous improvement goals are achieved by creating an environment whereby self; managers and team are encouraged to challenge the status quo by initiating constructive debates about work practices and areas for improvement.