- Strand
- Salary: Market Related
- Job Type: Permanent
- Sectors: Construction Manufacturing Management
- Reference: SW006249/JC
Vacancy Details
Employer: Helderberg Personnel cc
Key Objectives:
- Win new customers and open new hire accounts
- Drive profitable hire turnover through site engagement and follow-up
- Reactivate dormant customers and recover lost business where practical
- Maintain excellent customer relationships and brand representation
- Record activity and outcomes accurately and consistently
- Support credit discipline through responsible selling
Morning Branch Support
- Based at the building from 07:00–09:00 daily to assist with the morning rush, including
- Supporting the Sales Team with rush hour traffic
- Assisting with quick quotes and planning follow-ups
- Aligning with the branch team on availability and logistics
- After 09:00, the role is primarily field-based across the Greater Helderberg region
- Plan and execute daily site visits and customer calls
- Engage decision-makers and identify current/upcoming hire requirements
- Introduce the company, build trust, and position the business as a solutions partner
- Identify and approach new customers on sites and in key commercial areas
- Assist new customers to open accounts with accurate details and documentation
- Capture immediate hire opportunities and coordinate fulfilment with the branch
- Maintain relationships with existing customers and identify additional opportunities
- Re-engage dormant customers and capture reasons for lost business
- Escalate service issues and key risks to the Managing Director where needed
- Issue quotes and recommendations aligned to customer needs (fit-for-purpose)
- Follow up quotes to convert to confirmed hires.
- Confirm key order details (site, contact, access, timing) and hand over clearly to operations.
- Record site visits and outcomes using the company’s agreed tracking method (e.g., Excel-based visit log)
- Provide a concise daily activity update and a weekly summary as agreed with the Managing Director
- Capture and process contracts for confirmed hire orders in Orange with accurate customer and pricing details
- Ensure contract documentation is complete to support operational fulfilment
- Avoid selling to customers with known arrears or elevated risk without approval.
- Flag potential bad-debt risks early and support responsible sales aligned to policy.
- Comply with site rules and PPE requirements; represent the brand professionally at all times.
- Self-driven and organised with reliable follow-through
- Basic technical understanding of hire equipment (or willingness to learn quickly)
- Comfortable using mobile devices, Excel-based logs and email
- Minimum: Matric (or equivalent)
- Valid driver’s licence
- Sales/customer-facing experience required
- 07:00 - 17:00: Flexibility required to align with site access and operational needs
- 07:00–09:00 at Strand branch (morning rush support), thereafter field activity
- Saturday work required on a rotational basis (typically 1–2 Saturdays per month)
- The role operates on a monthly On-Target Earnings (OTE) structure (base salary + activity bonus + commission) per the applicable incentive policy. Performance is assessed using agreed KPIs (e.g., visits, quotes, new accounts, turnover, reactivation, conversion trend), along with reporting quality and values alignment.Strong communication and relationship-building skills; comfortable on construction sites.
- Company vehicle, laptop and cell phone provided
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About Helderberg Personnel cc
Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.
Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment
to attending to our clients’ needs, culture and values and to ensure that,
through comprehensive interviews with candidates, the overall match is
determined to ensure a long term relationship. The identity of the client
remains confidential at all times. We understand that our function is to ensure
that the candidate must become a strategic partner to a business instead of a
mere employee. Helderberg Personnel has achieved a steady growth over the last
years and we have evolved into one of the leading agencies in the region. We
have made placements cross functional, cross industry and up to senior
management level.
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