CORPORATE SERVICES ● INFORMATION SYSTEMS AND TECHNOLOGY (IS&T)

HEAD: CUSTOM BUSINESS SYSTEMS DEVELOPMENT / CUSTOM APPLICATION MAINTENANCE (x2)

TCOE SALARY COMMENCING R1,307,905 TO R1,691,130 PER ANNUM ● REF NO: CS 49/26 ● CIVIC CENTRE, CAPE TOWN

The City of Cape Town invites applications from suitably qualified and experienced ICT professionals to fill two (2) senior management posts within Information Systems and Technology (IS&T), responsible for Custom Business Systems Development and Custom Application Maintenance respectively.

MINIMUM REQUIREMENTS

• A relevant three year tertiary qualification, preferably a Bachelor’s degree in Information Systems or Computer Science
• Eight (8) years or more relevant experience across all aspects of the Information and Technology function
• At least three (3) years’ management level experience within Business Systems Development or Application Maintenance
• Proven leadership experience managing IT development and/or application support teams
• Strong project and programme management experience
• Experience implementing IT governance frameworks and regulatory compliance standards
• Financial and budget management experience
• High level of computer proficiency

KEY PERFORMANCE AREAS

• Provide strategic and technical leadership to Business Systems Development and Application Maintenance teams, including planning, mentoring, performance management and fostering a culture of innovation and continuous improvement
• Oversee the full systems development and application lifecycle, from concept, design and development through to deployment, maintenance and enhancement
• Collaborate with senior management and business units to align ICT initiatives with organisational and municipal strategic objectives
• Prioritise project and enhancement portfolios and ensure delivery in line with agreed service level agreements (SLAs)
• Develop, manage and control budgets, ensuring optimal utilisation of financial, human and technical resources
• Establish and maintain effective working relationships with municipal departments to enable business processes through appropriate technology solutions
• Ensure that ICT projects and system enhancement initiatives are properly scoped, estimated, resourced and delivered on time and within budget
• Implement, manage and uphold IT governance frameworks, development standards, security controls, disaster recovery processes, and legislative and audit compliance requirements
• Ensure the availability, performance, reliability and accessibility of corporate applications and systems
• Oversee incident management, system troubleshooting, root cause analysis and the implementation of preventative measures
• Provide technical guidance and direction to architects, engineers and development teams in the design of scalable, efficient and secure software solutions
• Apply recognised industry frameworks and methodologies such as ITIL, DEVOPS, PMBOK, ISO and C3PM
• Remain current with industry trends, emerging technologies and best practices in Business Systems Development and Application Management

Please apply online at www.capetown.gov.za/careers (external applicants) or via the SAP Portal (internal applicants) unless otherwise stated.

By submitting your application for a position at the City of Cape Town, you are consenting to the use of your personal information provided as part of your application and/or Recruitment process for Recruitment and Selection purposes. In addition, you may be required to undergo, including but not limited to, Criminal and Security Checks, Personal Verification, and Lifestyle Audits, throughout your recruitment process and/or subsequent employment.

Closing date: 24 April 2026

• Please quote the reference number of the vacancy in all communications.
• Certified copies of qualifications must be available on request.
• Copies of supporting documents will not be returned.
• Kindly note that applications will not be acknowledged in writing.
• Visit our website at www.capetown.gov.za/careers
• No late applications will be considered.
• If no notification of appointment is received within three (3) months of the closing date, please accept that your application was unsuccessful.