Job Title: Barman / WaiterDepartment: Food & Beverage (F&B)Location: South AfricaReports To: F&B Manager / Restaurant Manager Job Purpose:To provide exceptional beverage and table service to guests, ensuring a welcoming and professional experience that enhances the establishment’s reputation and promotes customer satisfaction. Key Responsibilities:Bar Duties:Prepare, mix, and serve alcoholic and non-alcoholic drinks according to standard recipes and guest preferences.Maintain cleanliness and hygiene of the bar area.Monitor stock levels, report shortages, and assist in inventory management.Handle cash, POS systems, and process payments accurately.Recommend drinks and upsell beverages to guests.Comply with liquor laws and responsible serving practices.Waiter Duties:Greet guests warmly and take orders accurately.Serve food and beverages efficiently and courteously.Set up and clear tables in accordance with hygiene standards.Address guest queries, complaints, and special requests promptly.Maintain knowledge of menu items, specials, and promotions.Assist in banqueting and special events when required.General Duties:Collaborate with kitchen and bar staff to ensure smooth service.Maintain personal grooming and professional appearance.Uphold health, safety, and hygiene standards at all times.Attend training and staff meetings as required.Contribute to a positive team environment. Qualifications & Experience:Matric (Grade 12) or equivalent.Previous experience as a waiter/barman in hospitality preferred.Knowledge of South African beverage laws is a plus.Certificate in bartending or hospitality-related courses is an advantage. Skills & Competencies:Excellent customer service and interpersonal skills.Ability to work under pressure in a fast-paced environment.Strong communication skills in English; additional languages an advantage.Attention to detail and organizational skills.Cash handling and POS system competency.Team player with a positive attitude. Working Conditions:Fle...

Job Title: Barman / Waiter
Department: Food & Beverage (F&B)
Location: South Africa
Reports To: F&B Manager / Restaurant Manager
 
Job Purpose:
To provide exceptional beverage and table service to guests, ensuring a welcoming and professional experience that enhances the establishment’s reputation and promotes customer satisfaction.
 
Key Responsibilities:
Bar Duties:
Prepare, mix, and serve alcoholic and non-alcoholic drinks according to standard recipes and guest preferences.
Maintain cleanliness and hygiene of the bar area.
Monitor stock levels, report shortages, and assist in inventory management.
Handle cash, POS systems, and process payments accurately.
Recommend drinks and upsell beverages to guests.
Comply with liquor laws and responsible serving practices.
Waiter Duties:
Greet guests warmly and take orders accurately.
Serve food and beverages efficiently and courteously.
Set up and clear tables in accordance with hygiene standards.
Address guest queries, complaints, and special requests promptly.
Maintain knowledge of menu items, specials, and promotions.
Assist in banqueting and special events when required.
General Duties:
Collaborate with kitchen and bar staff to ensure smooth service.
Maintain personal grooming and professional appearance.
Uphold health, safety, and hygiene standards at all times.
Attend training and staff meetings as required.
Contribute to a positive team environment.
 
Qualifications & Experience:
Matric (Grade 12) or equivalent.
Previous experience as a waiter/barman in hospitality preferred.
Knowledge of South African beverage laws is a plus.
Certificate in bartending or hospitality-related courses is an advantage.
 
Skills & Competencies:
Excellent customer service and interpersonal skills.
Ability to work under pressure in a fast-paced environment.
Strong communication skills in English; additional languages an advantage.
Attention to detail and organizational skills.
Cash handling and POS system competency.
Team player with a positive attitude.
 
Working Conditions:
Flexible working hours, including weekends, public holidays, and evenings.
Fast-paced and dynamic work environment.
Physically demanding at times (standing for long periods, carrying trays).