Introduction:

Starke Ayres is the foremost African specialist and global supplier of premium vegetable, flower and lawn seed varieties – both for commercial and home garden planting. The following position has become available for a Marketing Services Administrator, based in Lusaka, Zambia.

Description:

Starke Ayres is the foremost African specialist and global supplier of premium vegetable, flower and lawn seed varieties – both for commercial and home garden planting. The following position has become available for a Administrator, based in Lusaka, Zambia.

RESPONSIBILITIES:

Marketing & Event Calendar Management

The incumbent is responsible for the effective planning, coordination, and maintenance of the company’s agricultural marketing and event calendar. This includes ensuring that all marketing activities, demonstrations, field days, exhibitions, and related events are planned sufficiently in advance, accurately captured in a central calendar, and appropriately resourced. The role requires proactive coordination with internal stakeholders and service providers to ensure events are executed smoothly, on time, and without last-minute logistical challenges.

This role requires a structured, process-driven approach to planning, using appropriate tools and systems to ensure visibility, accountability, and forward planning across all marketing activities.

Brand Consistency & Event Set-Up Standards

The role is accountable for ensuring that all marketing events and activations consistently reflect the company’s approved brand standards and professional image. This includes coordinating event set-ups, signage, banners, promotional materials, and displays in line with brand guidelines. The Marketing Services Administrator must ensure a consistent “look and feel” across all events and locations, reinforcing a strong, recognisable, and professional company brand image.

Marketing Collateral Stock Management

The incumbent is responsible for maintaining accurate records and effective control of all marketing collateral, including brochures, banners, display items, and promotional materials. This includes monitoring stock levels, forecasting future requirements based on the marketing and event calendar, and proactively recommending re-orders or replenishment to avoid shortages or emergency procurement. The role also requires minimising waste through effective planning and stock rotation.

The incumbent is expected to manage collateral stock using simple but effective tracking systems, ensuring data accuracy, forward forecasting, and timely decision-making

Social Media Coordination & Enquiry Management

The role is responsible for coordinating the company’s social media channels and ensuring that customer enquiries received via these platforms are monitored and responded to within agreed service timelines. This includes acknowledging enquiries, providing appropriate responses where applicable, and routing technical or sales-related queries to the designated internal stakeholders. The Marketing Services Administrator must track enquiries to ensure they are followed up and resolved, supporting a professional and responsive customer experience.

The role requires disciplined enquiry tracking and follow-through, supported by basic workflow tools or logs to ensure accountability and closure

Sales Support, Reporting & Presentation Coordination

The incumbent provides administrative and coordination support to the sales and marketing teams through the preparation of reports, summaries, and presentations as required. This includes ensuring that information is accurate, well-structured, professionally presented, and delivered within agreed timelines. The role requires responsiveness to sales support requests and close coordination with internal stakeholders to support commercial effectiveness.

Requirements:

REQUIREMENTS:

Qualification:

Diploma or Bachelor’s Degree in one of the following (or closely related fields):

• Marketing


• Business Administration


• Communications


• Public Relations


• Marketing Management

Experience:

2–4 years’ experience in a marketing support, sales administration, or coordination role, such as:

• Marketing Administrator


• Sales Support Administrator


• Marketing Coordinator


• Office Administrator with marketing responsibilities

Additional skills:

• Social media


• Graphic design


• Coordinating events, demonstrations, or activations


• Managing calendars or planning schedules


• Supporting sales teams administratively


• Handling customer or enquiry follow-ups


• Working with marketing materials

The successful candidate will demonstrate the following:

• Strong process orientation


• Ability to design, follow, and continuously improve simple workflows, checklists, and tracking systems.


• High level of organisation and planning discipline


• Comfortable managing multiple activities, deadlines, and dependencies without close supervision.


• Technology confidence


• Able to quickly learn and use digital tools to manage calendars, stock lists, reports, social media platforms, and internal documentation.


• Data accuracy and attention to detail


• Values clean data, version control, and accurate records as essential to professional execution.


• Service mindset


• Understands the role as an enabler of sales and marketing effectiveness, with a strong internal customer focus.


• Proactive problem solving


• Identifies issues early (e.g. stock shortages, scheduling conflicts, enquiry backlogs) and escalates with solutions, not just problems.