Primary Purpose of the Job:

To support the organization’s learning and development strategic objective through the analysis, design, development and implementation of learning initiatives. There will also be a strong emphasis to comply and support in the fulfilment of all statutory training reporting requirements.

Key Performance Areas (KPA’s):

Learning Solutions and Content:

• Facilitate learning and development solutions across the 6 D’s Methodology (Define, Design, Deliver, Drive, Deploy, Document) through the most appropriate method and/or a combination of methods (in-classroom training, e-learning, on the job training and self-study)
• Specify program outcomes (including expected results and application for performance improvement), conduct research, define learning experience including workplace application, draft curriculum and course design (internal/outsourced) and create learning content, calculate cost, allocate resources and develop marketing and communication plans.
• Identify collaboration opportunities, IT integration points, value add and expected behaviors, performance drivers and results. Contract with business on proposed solution and define accountabilities
• Design, create and adapt instructional learning material content by analysing trends and best practice
• Engage with subject matter experts to identify learning aims and objectives for target audiences
• Coordinate and engage with accredited and approved training service providers to ensure that quality training is executed and required development objectives are achieved.
• Develop, implement and manage holistic learning and development initiatives as identified according to business needs.

Learnership Programme Management:

• Develop an annual learnership implementation plan
• Coordinate learner recruitment, selection, and onboarding
• Manage training schedules, providers, and facilitators
• Monitor attendance and participation
• Manage and track learner progress
• Provide support interventions
• Facilitate mentorship and coaching structures
• Engage with stakeholders to ensure all compliance requirements are met in relation to the Skills Development Act, BBBEE skills development targets, and SETA requirements.
• Maintain accurate learnership reporting

Learner Management System Management

• Drive the utilisation of the learner management system by helping employees and line managers browse for training, create development plans, book and approve for training, use the online collaboration tools and run the system reports.
• Execute communication campaigns based on information provided from users and monitor utilisation and employee experience
• Design, create and adapt instructional learning material content by analysing trends and best practice in learning technologies and instructional design
• Identify opportunities to digitise the knowledge component of existing learning programmes and suggest digital content solutions
• Maintain project documentation and course folders for the course life cycle
• Prepare reports to monitor and provide feedback on utilisation

Training facilitation

• Planning of learning interventions and preparing of required learning materials to ensure optimal delivery
• Evaluate the success of learning transfer at specified intervals through observations, surveys, summative assessments, etc.

Training coordination and administration

• Prepare and control the learning environment for training delivery by ensuring the availability and working order of all resources and facilities (classroom layout, learning materials, working condition of computer and classroom equipment, etc.).
• Prepare training invitations
• Schedule training interventions
• Implement and maintain a suitable database and filing system for easy and user-friendly access to training records
• Update and maintain all training related information on the HRIS and LMS systems
• Capturing of training statistics
• Manage study bursary applications and monitor employee progress
• Manage and maintain all training documentation requirements

Reporting

• Analyse, record and measure impact based on defined outcomes and success criteria post the learning intervention.
• Prepare management reports and on performance progress and return on investment.
• Support in the compilation and completion of all BBBEE and other statutory skills reporting requirements.

The above duties are the main duties required to be successful in this role, however, the employee can be requested to perform other duties and responsibilities from time to time during his/her employment with the company, based on its operational requirements. The job title does not define or restrict the employment relationship and it is required within reason that the employee avail him-/herself to undertake other work at the request of the company.

Job Specific Requirements

Job Knowledge:

• Understanding of relevant legislation pertaining to Skills development Act and Skills Development Levies Act (essential)
• Training facilitation (essential)
• Project Management (essential)

Job Related Skills:

• Computer proficiency (essential)
• Oral and written communication skills (essential)
• Time management (essential)
• Negotiation skills (essential)

Job Experience:

• 3-5 years’ experience in a learning and development position(essential)
• Minimum of 2 years’ experience in working with Learner Management System/s (essential)
• Minimum of 3 years training design and development experience (essential)
• At least 2 years prior experience in coordination and administration of Learnerships and NQF products, including SETA Interaction. (desirable) 

Education:

• Grade 12 (essential)
• National Diploma or bachelor’s degree in Human Resources Development or Industrial Psychology (essential)
• Training development qualification (desirable)
• Accredited Skills Development Facilitator (SDF) (desirable)

Competency Requirements:

Essential

• Customer Focus
• Results Driven
• Reliability
• Using Initiative
• Quality Orientation

Desirable

• Fact Finding
• Quality Orientation
• Team working