🚀 We’re Hiring: Deployment Team Leader

📍 Location: Gauteng
📂 Business Unit: Merchant Division
🧩 Department: Deployments
👤 Reports to: Deployment Manager
💼 Employment Type: Permanent

⭐ Role Purpose

The Deployment Team Leader is responsible for overseeing and coordinating all deployment activities, ensuring that deployment‑related work is executed efficiently, on time, and in line with company standards.

This role also manages supporting operational functions including stock control, reporting, supplier coordination, and stakeholder engagement to drive overall business performance and service quality.

🔍 Key Responsibilities

👥 Team Leadership & Management

• Lead, supervise, and support the deployment team to meet daily and strategic objectives
• Allocate tasks and manage workflow to ensure timely handling of all incoming requests
• Provide coaching, mentoring, and regular performance feedback to team members
• Conduct team meetings, performance reviews, and training sessions (induction, process, ad‑hoc)

🚚 Deployment & Project Operations

• Plan, coordinate, and oversee deployment schedules and activities
• Ensure all installations and onboardings are completed within agreed timelines
• Manage deployment‑related projects and ensure successful implementation
• Monitor progress and resolve operational challenges or delays
• Act as the escalation point for all deployment‑related issues

📦 Warehouse & Inventory Management

• Manage stock counts including receiving and dispatching of stock
• Conduct regular stock takes to ensure inventory accuracy
• Ensure proper control, tracking, and reporting of stock movements

🤝 Stakeholder & Supplier Management

• Liaise with internal departments (Sales, Logistics, Finance, Technical Support) to ensure seamless operations
• Manage supplier relationships, including invoice and statement verification
• Ensure timely processing and alignment with Finance
• Review sales documentation and coordinate with Sales teams to ensure completeness and accuracy

💰 Financial & Administrative Coordination

• Accurately communicate monthly billing information and reports to the Finance team
• Facilitate sales commission payments, ensuring accuracy and timeliness

📊 Reporting & Performance Management

• Compile and present weekly and monthly deployment reports for the Executive Committee
• Track and report on KPIs such as turnaround times, productivity, and service quality
• Monitor performance expectation reports and ensure targets are met
• Provide operational insights and recommendations for continuous improvement

🔄 Process Improvement & Compliance

• Document and update operational processes to ensure clarity, consistency, and efficiency
• Identify opportunities for process improvements and drive continuous enhancements
• Ensure compliance with company policies, procedures, and audit requirements (e.g. SOX / ITGC, where applicable)

🎓 Experience & Qualifications

Qualifications

• Bachelor’s degree in supply chain management, Logistics, or a related field (preferred)

Experience

• 3–5 years’ experience in deployment, logistics, warehousing, or technical operations
• 1–2 years’ experience in a leadership or supervisory role

💡 Skills & Competencies

• Strong leadership and people‑management capabilities
• Excellent planning, coordination, and organisational skills
• Strong analytical and reporting ability
• Financial and operational acumen
• Effective problem‑solving and decision‑making skills
• Strong communication and stakeholder‑management skills
• Ability to work under pressure and meet tight deadlines
• Proficiency in Microsoft Office, particularly Excel, and relevant operational systems

📈 Key Performance Indicators (KPIs)

• Deployment efficiency
• Stock count accuracy
• Team productivity and performance
• Reporting accuracy and timeliness
• Compliance and audit adherence

🌟 Our Values

At Lesaka Merchant, we are guided by four core values:
✔ Entrepreneurial Spirit – We innovate boldly and act with ownership
✔ Integrity – We operate with honesty, trust, and transparency
✔ Collective Wisdom – We collaborate and leverage shared expertise
✔ Bias to Action – We deliver with urgency, discipline, and focus

📌 Preference will be made to support EE / AA measures.

🔥 Ready to Lead Deployment Excellence?

If you’re a structured, hands‑on leader with strong operational discipline and a passion for team performance and process excellence — we’d love to hear from you.

📩 Apply now — or share this opportunity with a strong operational leader!

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