Job Title: Hospitality Security Operations Manager

Location: Cape Town

Company: Fidelity Security Services 

Position Summary:

The Hospitality Security Operations Manager is responsible for overseeing and managing the security operations within a hospitality setting, ensuring the safety and security of guests, employees, and property. This role requires a strong background in security operations, excellent leadership skills, and the ability to effectively manage a team of security personnel.

Key Responsibilities:

- Develop and implement security policies and procedures to maintain a safe and secure environment for guests and employees
- Manage and oversee a team of security personnel, including hiring, training, scheduling, and performance evaluations
- Monitor security systems, including CCTV cameras, access control systems, and alarms, to prevent and detect security breaches
- Conduct regular security audits and risk assessments to identify and address potential security threats
- Respond to and investigate security incidents, including theft, vandalism, and other criminal activities
- Ensure compliance with all relevant laws, regulations, and industry standards related to security operations
- Collaborate with other department heads to address security concerns and implement effective security solutions
- Develop and manage security budgets, ensuring cost-effective security measures are in place
- Stay up-to-date on the latest security trends and technologies to continuously improve security operations

Qualifications:

- Bachelor's degree in security management, or a related field
- Minimum of 5 years of experience in security operations, preferably in a hospitality setting
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work effectively under pressure and make quick decisions in emergency situations
- Proficient in security systems and technology
- Knowledge of local laws and regulations related to security operations

This is a full-time position with competitive salary and benefits. If you are a highly motivated and experienced security professional with a passion for ensuring the safety and security of others, we encourage you to apply for the Hospitality Security Operations Manager position at Fidelity Security Services.