POSITION TITLE: Training Officer - Food Hygiene

The primary purpose of this role is to assess, develop, and transfer operational, food safety, health and safety, environmental, quality, and compliance related skills across the organization to ensure sustainable high standards of workmanship, food safety, and regulatory compliance.

The Training, Compliance and Audit Officer is responsible for designing and delivering effective training programs, maintaining audit readiness, managing non-conformances, and embedding a strong culture of food safety, environmental responsibility, and total compliance within a food production and food-handling environment.

KEY PERFORMANCE AREAS (KPAs)

Operational Training and Skills Development

• Manage the operational training and development of personnel across food safety, hygiene, HACCP, health & safety, environmental compliance, quality, and customer service.
• Conduct induction, refresher, and task-specific training for all employees and contractors.
• Facilitate training methods and coaching for supervisors and operational leaders.

Training Needs Analysis and Alignment

• Assess employee training needs through risk assessments, audits, inspections, incidents, and performance evaluations.
• Align all training programs with organizational goals, customer requirements, and regulatory standards.
• Ensure training supports sustainable operational performance and compliance.

Program Design and Delivery

• Develop, implement, and continuously update training programs to ensure relevance and effectiveness.
• Design and maintain training materials, SOPs, work instructions, and cleaning procedures.
• Review and select training materials and resources from external providers where required.

Food Safety, HACCP and Quality Compliance

• Support the implementation, maintenance, and verification of HACCP systems.
• Train employees on hazard identification, CCPs, monitoring, corrective actions, allergen control, and contamination prevention.
• Ensure full compliance with food safety, hygiene, and quality standards.

Health, Safety and Environmental Compliance

• Deliver training on health & safety legislation, environmental controls, and safe systems of work.
• Conduct and review risk assessments and hazard identification for operations, cleaning activities, chemicals, and equipment.
• Promote environmental responsibility, waste management, and efficient use of resources.

Cleaning Systems and Equipment Operation

• Train employees on the safe and effective use of cleaning machinery and equipment, including:
• Ensure correct chemical handling, dilution control, storage, and equipment care.

Audits, Inspections and Compliance Monitoring

• Prepare sites and teams for internal, external, customer, and regulatory audits and inspections.
• Conduct internal audits and routine compliance inspections.
• Act as a key point of contact during audits and inspections.
• Ensure all records, training matrices, and documentation are audit-ready.

Non-Conformances and Corrective Actions

• Manage non-conformances arising from audits, inspections, incidents, and internal checks.
• Conduct root cause analysis and implement corrective and preventative actions.
• Deliver targeted retraining to prevent recurrence of non-compliances.
• Track corrective actions to closure and verify effectiveness.

Performance, Reporting and Governance

• Evaluate the effectiveness of training programs and competency levels.
• Maintain accurate training, audit, and compliance records.
• Manage training-related expenses and contribute to budget planning.
• Support statutory reporting requirements, including WSP/ATR submissions where applicable.

PERSON SPECIFICATION

Tertiary qualification in Food Science/Food Technology, Training, Quality, Food Safety, or related field.
Assessor / Facilitator or equivalent training certification (advantageous).

Experience

• Minimum 5 years’ experience in training, compliance, or quality within the food industry or cleaning/hygiene environment.
• Proven experience with:
  • Food Safety & Hygiene
  • HACCP systems
  • Health, Safety & Environmental compliance
  • Audits, inspections, and non-conformance management
  • Hands-on experience with cleaning systems and industrial cleaning equipment.

Technical/Core Training

Knowledge of:

• OHS legislation
• Food safety and quality management systems
• Risk management and hazard analysis
• Environmental compliance requirements
• Strong documentation and SOP drafting skills.